Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Customer Stories

GB hopeful’s Home Lift proves winner against disability

GB hopeful’s Home Lift proves winner against disability

Disabled Facilities Grant funds ‘magic’ Stiltz Home lift for stroke survivor Steve

Disabled Facilities Grant funds ‘magic’ Stiltz Home lift for stroke survivor Steve

Benjamin Pritchard, 28, a wheelchair user from South West Wales, is currently the UK’s leading PR1 men’s single sculler.

Benjamin Pritchard, 28, a wheelchair user from South West Wales, is currently the UK’s leading PR1 men’s single sculler.

To the Rescue! BBC TV Show DIY SOS and Stiltz give disabled Karis and family an almighty lift at Bromsgrove home

To the Rescue! BBC TV Show DIY SOS and Stiltz give disabled Karis and family an almighty lift at Bromsgrove home

Bouncing back: Priceless independence for injured mother of two after breaking her back in rugby accident

Bouncing back: Priceless independence for injured mother of two after breaking her back in rugby accident

Life-Changing: Man realises dream of living in two-storey house and learns to walk again after horrific accident

Life-Changing: Man realises dream of living in two-storey house and learns to walk again after horrific accident

New frontier: Man with rare tremor gets beamed up a level with new ‘Star Trek’ Stiltz Trio+ Home Lift

New frontier: Man with rare tremor gets beamed up a level with new ‘Star Trek’ Stiltz Trio+ Home Lift

Easy access: How a home lift improved life of cerebral palsy charity founder after two hip ops in three years

Easy access: How a home lift improved life of cerebral palsy charity founder after two hip ops in three years

Twice as Good! Back pain sufferer has second, more stylish homelift installed

Twice as Good! Back pain sufferer has second, more stylish homelift installed

No house too small: Couple transform two-bedroom 17th century home with modern ‘through the floor’ lift

No house too small: Couple transform two-bedroom 17th century home with modern ‘through the floor’ lift

Life-saver: Brave CRPS sufferer gets a lift out of regaining her independence after accident leaves her in persistent pain

Life-saver: Brave CRPS sufferer gets a lift out of regaining her independence after accident leaves her in persistent pain

Staying put: Suffolk Woman transforms ‘perfect’ 17th century farmhouse home with a lift in the larder

Staying put: Suffolk Woman transforms ‘perfect’ 17th century farmhouse home with a lift in the larder

Grand design: How one of Britain’s secret nuclear war bunkers was turned into an eco-house

Grand design: How one of Britain’s secret nuclear war bunkers was turned into an eco-house

Life-changing: Muscular dystrophy sufferer Christopher Knowles gets the lift he deserves 

Life-changing: Muscular dystrophy sufferer Christopher Knowles gets the lift he deserves 

Gift of independence: Home lift provides MS sufferer Susan with easier way of getting between floors

Gift of independence: Home lift provides MS sufferer Susan with easier way of getting between floors

Going for gold! Josh Boggi, an injured ex-Royal engineer, aims high for the 2020 Paralympics

Going for gold! Josh Boggi, an injured ex-Royal engineer, aims high for the 2020 Paralympics

Game, set and match! MS sufferer Judy Turner takes up tennis and smashes wheelchair fears

Game, set and match! MS sufferer Judy Turner takes up tennis and smashes wheelchair fears

Pretty in pink: Jane and Peter Randall match home lift with their bright and beautiful pink living room

Pretty in pink: Jane and Peter Randall match home lift with their bright and beautiful pink living room

‘Polka dot princess’: Loving parents transform home for brave four-year-daughter Matilda

‘Polka dot princess’: Loving parents transform home for brave four-year-daughter Matilda

Penthouse dream: Flat at top of Grade II-listed ex-power station is transformed into £3m apartment

Penthouse dream: Flat at top of Grade II-listed ex-power station is transformed into £3m apartment

Room with a view: Couple demolish Devon bungalow and turn it into incredible self-build home

Room with a view: Couple demolish Devon bungalow and turn it into incredible self-build home

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