Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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No house too small: Couple transform two-bedroom 17th century home with modern ‘through the floor’ lift

A couple from Shrewsbury have transformed both their compact 17th century home and their lives, by installing a Stiltz Home Lift to make it easier to travel between floors.

Maurice Allen was having to crawl upstairs every night to reach his bedroom after a spinal condition, he had been suffering from for the last decade, became progressively worst.

The 81-year-old has a prolapsed disc which causes lower back pain and muscle weakness in the lower body. He uses crutches to move around and also an electric wheelchair.

But his condition became so painful that he could only crawl or bottom shuffle up the stairs when he wanted to go to bed each night.

“I suffered a prolapsed disc about 10 years ago,” said Maurice. “I ended up having to use crutches to move around the house and an electric wheelchair for longer journeys outside of our home.

“My condition got worse and worse and it was getting to the stage where I was crawling up the stairs like a kid when I was wanted to go to sleep every night. I just had to take one step at a time or just shuffle up and down in a sitting down position and it was just taking me ages to get up to the main bedroom each night, never mind being a bit undignified.”

Wife Christine, 72, was concerned that Maurice’s condition would only deteriorate further so the couple decided to try and find a solution that would make his life easier. The Allen’s have been living in the historic two-bedroom Grade-II listed cottage they share together in the town since 1989 and the property is more than 300 years old.

The property had a very narrow and turning staircase where an ordinary stairlift would not fit so they decided to invest in a Stiltz Home Lift which they had installed by Shropshire-based lift company Belvidere Lifts who have recently become Stiltz Home Lift Premier Partners.

The lift required no hydraulics or load bearing walls it could be fitted simply and quickly and it is powered by a self-contained motor which plugs straight into a domestic power socket and travels on self-supporting stilts which allow the home lift to be positioned where more conventional, bulky lifts, would not fit.

Maurice said: “Our staircase was only around three feet wide and also turned in places so a stairlift wouldn’t have fitted. I didn’t like the idea of sitting on one anyway and waiting for it to go up, as they are often slow.

“We decided we wanted to get a Stiltz Home Lift after reading about them online so we got a building company in and they carefully removed the stairs before we had the home lift installed. It only took a day, and was so quick and simple. It is situated in a downstairs space near our the kitchen and travels up to our main bedroom.

“Having the lift has improved my quality of life immeasurably and has enabled me to get my independence back. I can now move between floors whenever I wish and in the same amount of time, it would usually take an abled-bodied person to walk up the stairs. I’m just glad it was possible to get the lift installed in such a small space but it’s absolutely brilliant and I’d certainly recommend Stiltz without hesitation!”

Call 01943668920

or email us to order your free Stiltz Lifts information pack.

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I’m just glad it was possible to get the lift installed in such a small space but it’s absolutely brilliant and I’d certainly recommend Stiltz without hesitation!

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