Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

Home sweet home: Couple discover way of delaying care home move and stay in home they love

Alan and Joan Walker love the home they share together in Headington, Oxford and did not want to move. However, the stairs were becoming more difficult to tackle each day, so the couple needed to find an alternative solution that would help them to still have access to the top of floor of their house.

Built in 1930s, the Walkers’ four-bedroom detached property had a steep staircase which turned in a few places as it went up, so a stairlift was out of the question as it would not have been possible to secure it to the stairs. An unsightly and noisy mechanical piece of equipment fitted on the stairwell equally did not appeal to them.

So after much thought Alan, 88, and Joan, 86, decided that the best way of helping them stay in the home they adored, and delay the possibility of moving to a nursing home, was to get a home lift installed in their house.

After contacting Stiltz Lifts, the couple quickly decided that having the domestic lift installed in their living room and travelling up to their master bedroom, was the most appealing place for it to be fitted.

The couple liked the fact that the Stiltz Duo Lift was easy to install because it did not require a supporting wall and there was no loud external hydraulics or vacuum systems to worry about either.

That is because this type of home lift is unique as it travels on a unique dual rail system and is powered by an electric motor that is housed inside the lift with it simply plugging straight into the wall using a normal 13 amp socket.

The innovative features of the Stiltz Lift, which covers less than seven square feet but is still spacious enough to comfortably fit two people inside, means it is possible for the Stiltz team to install the lift in virtually any place in the home.

Alan said: “We love our home, enjoy where we live and have wonderful neighbours so we certainly didn’t want to move house or move into a nursing home which can be very expensive. A stairlift was totally impractical and ugly. We were aware of home lifts and decided that it was the best solution for us.

“We no longer have to huff and puff up and down stairs. Now it is simply step in, press the button and arrive. It is marvellous and does what it says on the tin. It is quiet, was fitted very well, has LED downlights inside the lift and we were most impressed by the fact that we could have the same colour carpet inside the lift as is on the floors in our living room and bedroom.

“Everybody that comes around to visit us wants our lift! We think we have made the right decision to stay in our home as long as possible and the lift certainly helps. We would certainly recommend to anyone that if they are having trouble getting up and down the stairs then they should buy a Stiltz lift.”

We no longer have to huff and puff up and down stairs. Now it is simply step in, press the button and arrive!

Alan, 88

Call 01943668920

or email us to order your free Stiltz Lifts information pack.

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