Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Pretty in pink: Jane and Peter Randall match home lift with their bright and beautiful pink living room

Jane Randall, 59, and her husband Peter, 70, have lived in the four-bedroom detached house they share in Stroud since 2000, and they have it decorated just the way they like it. But a little over a year ago Jane began to experience trouble with her legs and climbing the stairs started to become a chore.

“I used to get everything I needed for the day from upstairs and bring it downstairs as I couldn’t face having to go back up again such was the discomfort in my legs,” says Jane.

“In the end, it was clear we had to do something about it but there was no way we were moving house or downsizing to a bungalow. A stairlift certainly did not appeal. They are so old-fashioned and, quite frankly, an eyesore as it is usually something you see as soon as you enter somebody’s house. A friend of mine saw an article in a magazine about these compact home lifts so we investigated and ended up buying a Stiltz Lift.”

Until recently, home lifts were either almost completely unheard of or considered an exclusive, luxury purchase. But domestic lifts have become much more affordable and risen in popularity as customers demand a more attractive solution to helping them move around their home. Typically, they are favoured by older home owners or those looking to ‘future proof’ their properties before mobility issues even arise.

After an initial site survey by the Stiltz Home Lift team, the Randall’s decided the living room would be the ideal place for their lift with it travelling up into the master bedroom above. Only minor structural alterations needed to be made  and as the lift is installed in modular sections, it took just one day for it to be installed.

Unlike most traditional home lifts, Stiltz domestic lifts are powered by the very quiet self-contained drive system which is housed out of sight at the top of the lift. The whole lift plugs into a standard domestic 13amp power socket – just like any other household appliance.

Keen for it not to disrupt the bright and beautiful pink colours of the living room and master bedroom, the couple chose the optional colour matching service and requested that the lift be powdered-coated in a matching shade of pink.

The results – as you can see – are fantastic. It proves you really can blend anything into the colour theme of a room. “The lift blends into the décor of both rooms quite magnificently,” said Jane. “You wouldn’t even know the lift was there, it’s so unobtrusive. You can’t really see it and now all I do is step into the lift, push a button and upstairs I go.”

The lift blends into the décor of both rooms quite magnificently. You wouldn’t even know the lift was there

Jane

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or email us to order your free Stiltz Lifts information pack.

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