Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Future proofing: Lift helps widow stay in her beautiful home and remain close to friends and family

“When you starting thinking about moving or downsizing, it’s really important to continue to live where you have friends, relatives and familiar surroundings. This will give you the best chance of maintaining your lifestyle.”

It was with these thoughts in mind when recently-widowed Gilly Alun-Jones decided it was time for her to move on and she began the search for a house which suited her needs.

“It seemed foolish for just me to be rattling around this beautiful but very large house on my own,” she explains. “My five children, including a set of triplets, had long since flown the nest and I was looking to move. I wanted to stay reasonably close by so I could retain close contact with everybody, and to be near my favourite social places.”

Gilly, who lives near Guildford, was suffering from osteoarthritis at the time, and this severely reduced flexibility in one knee, making climbing stairs a real problem and so limiting the choice of home suitable for her needs. “Then one of my sons told me about the Stiltz through-floor home lift and straight away I realised that it was the perfect solution for my problem so we went ahead and placed an order for the lift. It has been one of the best decisions ever”.

Since then Gilly’s knee problem has improved greatly and happily she is able to manage the stairs without too much difficulty. But as an octogenarian, she is conscious that her lift is an excellent provision for the future and will help her continue to use, and live in, all parts of her home.

“I’ve successfully future-proofed my home,” she explains. “It’s a perfect insurance policy for me. You never know what may happen in the future and it is likely that I’ll eventually need it for getting up and down stairs. Both my house and I are now ready for the unplanned, but at the moment it is very useful. It goes from my sitting room straight up to my bedroom and I use it for sending all sorts of things up and down!”

Clearly the lift is now an indispensible part of Gilly’s home life and some of the youngest of her 16 grandchildren think it is great fun, although their grandmother is careful never to let them travel in it on their own.

Until recently, home lifts were seen as cumbersome and noisy hydraulic contraptions, with space-sapping shafts which in turn needed load-bearing support and expensive installation. Now, these innovative and elegant vertical aluminium “stilts” either side of the lift
car bear all the load effortlessly, and are simply affixed straight through from ground floor up to the first floor ceiling, in a parallel, self-supporting structure.

“The two actual stilts are so unobtrusive that people coming into my sitting room for the first time usually don’t even notice they are there,” explains Gilly, “until I point them out!”

“As well as the great convenience for me, I look upon the lift as an investment and an asset to the house. Particularly as, if needed, it can be dismantled and moved at any time,” says Gilly, “…but I won’t need to move again!”

Buying a home lift has been one of the best decisions ever. I won’t need to move again.

Call 01943668920

or email us to order your free Stiltz Lifts information pack.

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