Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Customer Videos

Life Saver
Helena Stone, London

A university student can now safely move between the floors in her home inside a Stiltz Home Lift after being virtually bed bound due to a rare condition which causes severe pain in both legs. Helena Stone from Islington in London has Complex Regional Pain Syndrome (CRPS).

Read Helena’s full story here.

Life-Changing
Christopher Knowles, Cambs

Christopher Knowles’ degenerative muscular condition meant that he faced the real prospect of having to move to a single-storey property. However, by building a stunning glazed extension and installing a Stiltz home lift, he can now stay put in the home he loves.

Read Christopher’s full story here.

Going for Gold
Josh Boggi, Wiltshire

The remarkable Josh Boggi was badly injured while serving in Afghanistan. Josh has worked hard to rebuild his life and talks openly about the challenges he has faced to overcome his injuries and return to peak levels fitness, including taking part in the Invictus Games!

Read Josh’s full story here.

Regaining her Independence
Dani Watts, Berkshire

After suffering a life-changing injury whilst playing rugby for the Reading-based RAMS RFC, Dani Watts has been speaking to ITVs Meridian News to share her story of how she is gaining back her independence with help from both the Injured Players Foundation and in her home with a Stiltz Homelift.

Read Dani’s full story here.

Accessible Living during the Pandemic
Dani Watts, Berkshire

In 2019 Dani Watts had a Stiltz Homelift installed to help her regain independence in her family home. Now, following the Coronavirus Pandemic and the lockdown across the UK, we’ve gone back to speak to Dani about how her Homelift has helped with accessibility, independence and family life while being locked down in her home.

Read Dani’s full story here.

Adapted Living for Stroke Survivor
Stephen Waller, Brampton

After suffering from a Stroke, Stephen Waller, 63, was mostly paralysed down his right-hand side and has spent the last 18 months working on gaining back what mobility he can. Mr Waller was looking for a way to safely travel between floors as his stairs were becoming too difficult to navigate, and he was struggling with his balance.

Read Stephen’s full story here.

Independent Living with Amputation
Helena Stone, London

In 2019 we interviewed Helena Stone, a then CPRS suffered who had a Stiltz Homelift installed to help her move through the floors of her home with ease. Since then, Helena made the brave decision to have her leg amputated to help ease the pain and we’ve gone back to find out how she’s been getting on.

Read Helena’s full story here.

Call 01943668920

or email us to order your free Stiltz Lifts information pack.

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It costs a lot of money to move house but investing in a Stiltz domestic lift has meant we can stay in the home we love. Paul, 47

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