Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

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When people are looking at buying a home lift and where it is going to be installed, naturally there are lots of questions. The purchase of a domestic lift can be a big financial outlay for some people so, of course, customers want to be sure that they know everything they need to know about the lift.

One of the most common questions asked by customers is whether Stiltz Lifts are noisy? And the simple answer is no – and that is because Stiltz’s home lifts are one of the few domestic lifts on the market that do not use hydraulic equipment for the lift to travel from one floor to the next.

While traditional hydraulic home lifts can crash and bang and also make vibration noises, the Stiltz Lift is powered by an electric motor system that plugs straight into the wall so it is very quiet – in fact it can hardly be heard at all.

The lift plugs into a normal 13 amp power socket – or for USA customers a 220v power outlet or 110v power outlet with step-up transformer. The motor itself is hidden from view and situated on top of the lift. Hydraulic lifts are powered by electronic pumps that transmit hydraulic fluid to a jack with the lift pushed up and down by a piston at the base that can make a lot of noise.

As the first non-hydraulic home lift to be launched worldwide, the Stiltz Lift is unique and, in fact, the only one of its kind on the market. The fact the lift does not require loud mechanical equipment was an integral part of the thinking behind the lift during the initial manufacturing stage.

With the lift travelling via a dual rail system that is bolted into the floor of the home – with the appropriate aperture cut out of the above ceiling –  this means the lift can be fitted practically anywhere in a home. Hydraulic lifts, however, are very restrictive in where they can be installed in a house.

There are several typical applications for a Stiltz Lift but the permutations for where it can be installed are endless. The lift includes many safety features as standard, the required ceiling height is 2,370mm although this can be made 150mm shorter and many people are now choosing them as an alternative to a stairlift.

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