Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

When people are looking at buying a home lift and where it is going to be installed, naturally there are lots of questions. The purchase of a domestic lift can be a big financial outlay for some people so, of course, customers want to be sure that they know everything they need to know about the lift.

One of the most common questions asked by customers is whether Stiltz Lifts are noisy? And the simple answer is no – and that is because Stiltz’s home lifts are one of the few domestic lifts on the market that do not use hydraulic equipment for the lift to travel from one floor to the next.

While traditional hydraulic home lifts can crash and bang and also make vibration noises, the Stiltz Lift is powered by an electric motor system that plugs straight into the wall so it is very quiet – in fact it can hardly be heard at all.

The lift plugs into a normal 13 amp power socket – or for USA customers a 220v power outlet or 110v power outlet with step-up transformer. The motor itself is hidden from view and situated on top of the lift. Hydraulic lifts are powered by electronic pumps that transmit hydraulic fluid to a jack with the lift pushed up and down by a piston at the base that can make a lot of noise.

As the first non-hydraulic home lift to be launched worldwide, the Stiltz Lift is unique and, in fact, the only one of its kind on the market. The fact the lift does not require loud mechanical equipment was an integral part of the thinking behind the lift during the initial manufacturing stage.

With the lift travelling via a dual rail system that is bolted into the floor of the home – with the appropriate aperture cut out of the above ceiling –  this means the lift can be fitted practically anywhere in a home. Hydraulic lifts, however, are very restrictive in where they can be installed in a house.

There are several typical applications for a Stiltz Lift but the permutations for where it can be installed are endless. The lift includes many safety features as standard, the required ceiling height is 2,370mm although this can be made 150mm shorter and many people are now choosing them as an alternative to a stairlift.

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