Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Stairlifts have for decades been the most common way of lifting people who need help with mobility up and downstairs. But times are changing with more and more customers deciding that domestic lifts are an ideal alternative as they meet their requirements more closely.

There are a number of reasons for this, including the many safety features the Stiltz Lift offers as standard compared to a stairlift. A domestic lift also appeals to users as it means they can independently move around their home unaided, while with a stairlift they may require assistance from a carer or family member getting them on and off the device.

Some people have decided to choose the Stiltz Lift because there is no risk of falling down the stairs. Unlike other residential lifts or elevators on the market, Stiltz domestic lifts do not use hydraulics or require load bearing walls and are powered by an electric motor that sits on the top of the lift that plugs straight into the wall. It is the only non-hydraulic domestic lift of its kind available in the UK.

The weight of the lift is carried on two strong steel cables and if these cables were to break or go slack, Stiltz’s patented fall arrest mechanism inside the hoist would activate and stop the lift from moving. This mechanism ensures the safety of all occupants at all times.

All Stiltz domestic lifts include a number of safety features that mean that cables wound never been able to break or go slack. For example, the lift includes top and safety pans that are located above and the below the lift. This means that if an object were to obstruct the lift as it travels, the lift simply stops.

Stiltz domestic lifts have a full height light curtain that acts as a sensor and ensures nothing crosses in or out of the lift as it travels. The lifts are fitted with weight limit sensors restricted to a carrying capacity of 27 stone and if this is ever exceeded, the lift will not travel.

Out of balance sensors will also detect if the lift is not balanced and stop it from travelling – and it even has a over speed detection sensor that will halt the lift if for whatever reason the lift travels even a fraction too fast.

While stairlifts are ostensibly cheaper, the cost of a domestic lift is more affordable than you might think with its added safety features providing extra peace of mind for the user.

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