Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

When looking into the idea of buying a domestic lift for your home, you may understandably want to know, what does the ceiling height for the downstairs and upstairs need to be to fit in the lift.

The Stiltz Lift is powered by a roped drum-braked gear motor drive system that is neatly self-contained at the front of the lift car and is the first through floor lift on the home lifts market that does not use hydraulics. It then simply plugs straight into any normal 13-amp power socket just like your toaster, kettle or microwaves uses. This unique motor drive system means that no other external power packs or hard wiring are needed to power the lift.

Ideally, eight inches is needed downstairs so that a lift engineer can easily remove the cover panel and gain access to the electronic components when carrying out a service on the lift. There is a two-year parts and labour warranty on all Stiltz home lifts.

For the upstairs of your home, a the Stiltz Lift requires 2370mm, but, if you have a low ceiling in your property, the cab of the lift can be made 150mm shorter. This means the through floor lift can fit into even more places than hydraulic lifts and traction lifts simply cannot go.

Of course, if the height of the lift is shortened, it will also reduce the internal dimension of the lift so this might not be an option for tall people. For the average user, this will work without any problems.

None of Stiltz’s range of domestic lifts require load bearing walls – this is another unique feature of this type of non-hydraulic lift. Instead it uses an innovative dual rail system that creates a self-supporting structure. There is no extra weight burden on the home as the weight of both the structure and lift is carried in compression through the rails and into the floor of the home.

As well as being able to shorten the lift car for ceilings in houses, typical applications for a home lift from Stiltz include a basic retrofit, a stairwell void that allows the domestic lift to be installed using the dead space within a turning staircase, a cupboard to cupboard solution such as airing cupboard wardrobe for example, and a thru car application if two entrances are required.

Skip to content