Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

A positive impact on mobility around the home is the main factor for purchasing a Stiltz Home Lift, but have you ever thought about what other uses the lift might have to help make everyday life a little easier?

We recently asked our customers for feedback on what they think is the main difference between a Stairlift and a Home Lift. Out of the responses, a trend emerged. Our customers kept mentioning a Stiltz Home Lift was really useful for other tasks around the house:

  1. “You can transport things like laundry in a Home Lifts”
  2. “Home Lifts are easy for transporting small furniture items, household items and the laundry basket, etc.”
  3. “It makes it easy for me to get to bedrooms with washing and cleaning equipment”
  4. “My Home Lift will take 2 people and carry the vacuum cleaner upstairs – and piles of laundry.”
  5. “What a daft question! – Home Lifts have so many more advantages!”

So, not only can a Stiltz Home Lift be used for transporting laundry and cleaning supplies, it can also be used to move luggage, shopping and small bits of furniture too (as long as they’re within the permitted weight limit of the lift).

Many of our customers have taken the time to tell us that since installing their Home Lift, they have regained their independence and aren’t relying on other people to carry out household tasks or help them move around their own home. Several have also mentioned the worry of being able to travel between floors by themselves has now been put at ease. Home Lifts are seen as much safer alternative to other options, plus our customers find it a far less cumbersome and more stylish way to move around their home than if they had chosen a stairlift.

To read what our customers say about their Home Lifts in more detail and how they live with their lifts on a day to day basis, why not visit our Customer Stories page.

You can learn more about our Home Lifts by visiting our Home Lift Range page.

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