Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

At some point in our lives, many of us will take on caring responsibilities. In fact, there are an estimated 6.5 million unpaid carers in the UK who look after family members with disability or illness; senior relatives who are frailer in later life, as well as friends or neighbours. This number is expected to grow.

The role of caring is an important and valuable one, but it is often unexpected. We can be unprepared for the extra duties involved, such as bathing, toileting and other personal care, cleaning and shopping, prescription collections and hospital visits. We may already be juggling our job with a young family or travelling a considerable distance each day, so additional caring responsibilities can create stress and consume precious time. Ultimately, many of us feel guilty that we simply are not doing our best.

There is a lot of support for carers from organisations such as Carers UK. However, feasible solutions are not always clear or affordable. Care homes and later living housing options can be expensive and are not always an acceptable choice by the individual or family members.

At Stiltz Home Lifts, we believe that home adaptations, such as the installation of domestic lifts, can significantly ease daily living pressures for those of us with caring responsibilities as well as for people with restricted mobility. A Stiltz domestic lift, for example, ensures those we are caring for can remain independent and continue living in the home they love with safe access to enable them to complete daily tasks. If carer assistance is required, a Stiltz Trio+ Home Lift can carry up to three people or provide ample room for a wheelchair or walker.

Many of our senior relatives currently reside alone in homes that do not support safe, independent living. If they struggle to use the stairs, they may need to be carried to an upstairs bedroom or bathroom – which can be an undignified and physically draining experience for everyone involved. According to Carers UK, the significant demands of caring mean that 600 people give up work every day to care for a disabled or older relative. Specialist home adaptations can provide safe, affordable access and positive living which reduce or even remove the burden of care.

Stiltz Home Lifts works closely with highly-respected accessibility champion, Emma Luddington from Living Well at Home. Emma provides guidance on easier living solutions within the home for those with limited mobility. Together, we believe that with the right advice and specialist adaptations, such as domestic lifts, our loved ones can remain safely independent at home, providing peace of mind for all.

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