Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

John Alimi, Product Manager for Stiltz Home Lifts joined the business in August 2019 after graduating from Cambridge University with his Masters in Industrial Systems, Manufacture and Management (ISMM). During his course he found having the opportunity to go out and do work experience in SMEs was a real eye opener and when he joined Stiltz, this was something he wanted to spearhead and bring to Stiltz.

Eight months on and four students have just finished a two-week work experience project.

From 12th March, four students from Cambridge University, who are studying the same course John had, ISMM, joined Stiltz Home Lifts for two weeks of work experience. John explains why; “As part of the course, students generally work closely with different companies to solve real-life industry problems. This industry-academia collaboration provides a win-win outcome for both the students and the company; the students gain some valuable industrial experiences and we also get some bright young minds for a couple of weeks to advance some of our projects.”

Based in our Kingswinford office, the students worked on two projects based around product development and market research. Once the research was completed and projects finalised, they concluded by presenting their findings and ideas on how we can improve our products for our customers and ensure that we are providing something that our customers will love. (We can’t give too much away now can we!)

But what did they get out of the experience? John explains, “It is always exciting for students to apply some of the knowledge they have gained at university to solve real-life problems in companies. The students got to work on top level strategic projects which has certainly contributed to their professional development. Working in a different industry broadened their perspective and experience and would help to open doors to a wide range of industrial companies. It was also an opportunity for them to get a feel for working in an SME.”

John finished “I think the students definitely did a great job. The Covid-19 situation was particularly challenging for the students, as some of the students had collaborate remotely with other team members. Despite the additional challenges, the students managed to deliver excellent projects. Kudos to them for getting the job done!”.

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