Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

October 10th marks World Mental Health Day, a day dedicated to global mental health education, awareness and advocacy against social stigma. To recognise the importance of this day, we wanted to bring attention to the relationship between mobility and mental health.

When mobility is lessened due to ageing or a physical condition, the impact it has on the independence of the individual is known to take its toll on mental health. Aside from losing elements of independence, most products that have been developed to assist with accessibility are unattractive, clunky and carry with them the stigma of old age. Having these products associated with your lifestyle can have a damaging effect on self-esteem.

Although there is no one solution for mental health issues within the mobility community – there are steps that can be taken to drastically improve the lifestyle and mental health of those effected;

Power in Numbers  

One of the main concerns with decreased mobility is the sense of isolation that comes with it. The subject of accessibility is rarely addressed within the media, so it can often feel like there’s little representation or understanding.

However, there are many groups and online forums that are dedicated to the communication and support of those living with limited mobility. Also, sporting teams and social groups created with accessibility in mind are more common now than ever before.

The sense of community and support that comes from participating in these groups and events can combat against feelings of isolation and massively improve mental health.

Modern Solutions  

Until recently, products within the mobility industry have been focused on practicality over appearance. This has led to a majority of the options available to people being dull and unappealing as well as limiting in terms of home design.

We believe that the less able should have access to the same range of attractive and well-designed items within their home as anyone else. Having luxury items available within the accessibility market will remove the limitation and alienation associated with mobility products and help build self-esteem.

With that goal in mind, the Stiltz Home Lift was born back in 2010 – a modern and affordable alternative for travelling between floors when the stairs become too difficult. Our innovative solution has all the practicality needed without any of the stigma.

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