Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

The term wheelchair lifts can mean a different type of mobility solution to many people and can often lead to confusion.

Designed to provide an easy alternative to the stairs, a wheelchair lift is often described as a ‘platform lift’. It is usually a fully powered device that is capable of lifting a wheelchair and its occupant up over a certain height.

‘Platform lifts’ can be used internally or externally and are also known as ‘vertical lifts’ or ‘step lifts’ and can be used for residential or commercial use.

Another popular term for a wheelchair lift is a ‘through floor lift’ that is designed to go ‘through the floor’ above in a house. Many of these types of lifts use hydraulics and are lifts for wheelchairs users that are specifically for the home and not to be confused with ‘platform lifts’.

The Trio Lift from Stiltz is a wheelchair through floor lift that is a type of ‘home lift’ that does not use loud mechanical equipment and is the only lift of its kind available on the UK market. Instead it is powered by a roped drum-braked gear motor drive system that is self-contained within the lift car itself. The lift plugs straight into any normal 13amp power socket just like any other household appliance

The Trio wheelchair lift also does not require load-bearing walls and instead uses a unique dual rail system that creates a completely self-supporting structure. Due to the technical brilliance of this system, the lift does not add any extra weight burden on the home.

Based on the Stiltz Duo Lift – the Trio offers all the same great features as its predecessor but has a deeper lift and wider opening which allows extra space to accommodate a standard wheelchair. This more versatile footprint and larger lift is 1040mm wide by 1080mm deep.

These types of wheelchair home lifts are ideal for wheelchairs users as it means they can move around their home independently. It is also the ideal alternative to a stairlift that may require the user to be assisted on and off the device.

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