Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

Stress Awareness Month has been running every April since 1992. The aim is to raise awareness of what impact stress can have on you, and share the ways in which we can combat stress in everyday life.

According to the NHS, stress is the body’s natural reaction to when we feel under pressure or threatened. Generally speaking, a little stress is okay as it can help us focus more and meet the demands of work, family and friends. However, when stress becomes too much, it can start to affect our mood, relationships and actions that in turn can make us feel worse. We at Stiltz Home Lifts have jotted together the four little techniques we use deal with stress. It works for us – we hope it might work for you too!

1. Break up bigger tasks
Being presented with a large task can seem daunting at first. As we start to process all the elements involved, our minds can start to go a mile a minute, overthinking the amount of work we actually have to do. That is when the stress can start.

Firstly, take a step back, breathe and re-evaluate what you’re being asked to do. Once you have a clearer understanding, it is possible to then break the task down into smaller, more manageable, bitesize chunks. Writing out a ‘To Do’ list, even listing the individual steps which need to be taken, can make you feel much more organised and make the task feel much less onerous.

2. Step away
When stress is building, it is easy to feel trapped within the task. Take 20-30 minutes away from what you are doing. Get outside; going for a short walk can sometimes be enough to take your mind off the tasks at hand and give your mind and body respite before returning with a refreshed mindset.

3. Think positive
Getting wrapped up in negativities when you are already feeling stressed can compound the stress and impact you more than you realise. First thing’s first, no matter how small the accomplishment, take it as a positive. Whether it is ticking off the first thing on your ‘To Do’ list for a big project or just writing the list itself; these are all small positive steps towards meeting your objective. The feeling of being organised and in control encourages a healthier mindset in itself.

4. It helps to talk
Whether your stress stems from work, home or family, talking to someone and letting them know you’re struggling, can be a great relief. Just that little bit of external perspective can often ‘get you out of your own head’ and help put an air of calm into the situation, relieving some of the pressure you are feeling.

To read more about stress, visit the Stress Management Society’s website where you will find useful resources such as a Free Stress Guide and How to Reduce your Stress in Seven Days.

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