Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Stiltz Lifts has received a visit from the Mayor of Dudley as part of his 100 business pledge.

Councillor Dave Tyler made a commitment to visit 100 borough businesses during his first year in office.

Cllr Tyler, pictured with Stiltz Lifts UK Trade Sales Manager Gino Farruggio (far left), Finance Director Peter Geobey and Chairman Mike Lord (far right), made the electoral pledge in order to celebrate the achievements of local businesses after being elected Mayor of Dudley in June.

He is also promoting the support available from Dudley Business First, the council’s single point of contact for business support, providing access to advice, funding, relocation and training.

Stiltz Lifts welcomed the borough’s first citizen to its headquarters in Kingswinford in the West Midlands with a tour around its offices and factory.

Mike Lord, chairman of Stiltz Lifts, said: “It was an honour for Stiltz Lifts to welcome the Mayor of Dudley to our Kingswinsford offices. It was a great opportunity for us to show Cllr Tyler what a thriving business we have become in the borough.

“We are growing at our phenomenal rate every year and creating more and more jobs in the area which can only be a positive thing for the West Midlands. We enjoyed sharing our vision for the future with the Mayor who was in awe at what Stiltz Lifts has achieved to date.”

Cllr Tyler said: “It was a real pleasure to visit such a thriving local business. I have made a very clear pledge to visit 100 local businesses during my year in office, which allows me to help celebrate the skills, work ethics and pride that goes into these firms every day. We are well over half way through that challenge and Stiltz Lifts was another great example of a fantastic local business.”

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