Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

Call 01943668920

A new home lift website has been launched in the UK which will list Stiltz domestic lifts as one of its potential solutions to customers.

Homelift Experts (www.homeliftexperts.co.uk) has been set up to help homeowners looking for a through floor lift recommend the right home lift for them by its team of specialists.

The team at Homelift Experts can assist customers with the correct size and style of domestic lift required and work to their specific budget. They can also provide help to users who are looking for a home lift large enough to accommodate a wheelchair, or a product which can provide multiple floor access.

Stiltz Lifts is listed on the Buyer’s Guide of the Homelift Experts website, along with other home lift companies who can offer a wide range of solutions.

Potential customers will first need to call the Homelift Experts team and make an appointment for one of their consultants to visit the home. The specialist will then help homeowners decide on the right product and the best location to position the lift in the property.

Homelift Experts will provide a detailed quotation for the customer to approve and place their order. A technical specialist will subsequently make an appointment to carry out a detailed site survey.

Each lift company will be responsible for all the building work, including cutting the aperture, and the installation of the chosen home lift, which usually takes as little as a single day. Companies will offer a free 12-month warranty, with 24/7 customer support which includes a first service. There will also be the option to purchase an extended warrant for the domestic lift.

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