Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

Stiltz Lifts launched its first TV promotional campaign on a local London television channel this month.

The domestic lift manufacturer has been working with London Live, which was launched four years ago by the owners of the London Evening Standard.

Stiltz Lifts marketing manager Yola Mealing says the aim was to target customers in the capital and raise brand awareness about the company and its new range of home lifts, which includes the Stiltz Duo+ and Stiltz Trio+.

In a show called The Golden Years, which broadcast in early February, the six-minute slot featured interviews from members of staff filmed at the company’s headquarters in Kingswinford, West Midlands.

The film covered the installation of a new Stiltz Trio+ home lift into a modern home office extension and interviews with the customers, who spoke with great enthusiasm about the difference the lift had made to their lives.

Occupational therapy expert Stuart Barrow also contributed to the show by explaining how important it is for people to maintain their independence and remain in their own homes. He believes Stiltz home lifts can help homeowners achieve this as it provides them with an easier and safer way of travelling between floors when the stairs become difficult to use.

Stiltz Lifts has experienced rapid growth since it was founded in 2010 and has approved distributors in the USA, Canada, Germany, France, Belgium, Netherlands, Belgium, Ireland and India. The company launched a luxury domestic lift brand, Lifton Home Lifts, in 2016.

Yola said: “We are very proud of our first TV promotional campaign with London Live which has enabled Stiltz to target customers specifically in London. We are always challenging ourselves as a business and experimenting with new marketing channels, so testing how TV works for us was the next logical step.”

Stiltz Lifts chief executive Mike Lord said: “We are the first company to market this type of home lift product worldwide. There have been other floor to floor lift products available for some years but we have reinvented the marketplace and taken it to ‘a new level’.

“We have taken the elegance of a home elevator which is an expensive product and tied that in with the convenience of what was traditionally called a through the floor lift. We are trying to make this product ubiquitous, that is to say, it is accessible to all and can go in everybody’s home – as naturally as people would buy a freezer or washing machine.”

Skip to content