Statement
COVID-19

Stiltz Homelifts

Updated 31st March 2020

COVID 19 Statement

Coronavirus – Covid-19 presents us with an unprecedented global challenge. Stiltz Ltd. continues to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes. Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system.

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our homecare support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access, while acting within Government guidelines.

For new homelift installations we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

· We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable, and in need of being shielded. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

· All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands prior to entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2 metre distance

· Regular health and safety bulletins will be issued to all office and field-based staff

· All field-based staff will be asked, on a daily basis, to confirm they are clear of symptoms prior to commencing their working day

· All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. Our priority is customer and staff safety, whilst continuing to provide the necessary homecare support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Call 01943668920

The vision for the next generation of home lifts is all about tailoring the product to the individual users’ needs according to the newly-appointed Product Manager at Stiltz Home Lifts.

John Alimi joins the home lift specialist as the business continues to rapidly expand its research and development team at their West Midlands Head Office.

Mr. Alimi, who recently gained a Master’s degree in Industrial Systems, Manufacture and Management from the University of Cambridge, revealed that dealers should expect to see future products driven by innovative and customer insights.

He explained: “One of my core objectives is for customer insight and human behavior trends to inform the next generation of Stiltz Home Lifts. This, together with embracing technology to drive effectiveness and efficiency will mean we continue to provide customers with the best product experience possible.”

Mr. Alimi has previously worked in the healthcare, building services and audio technology sectors. He was adamant joining Stiltz Home Lifts would be the best move for him as he felt the business was at an exciting development stage with what was already a ‘life-changing’ product range.

“I was particularly impressed with how Stiltz has spearheaded the development of a fledgling market,” said Mr Alimi. “The rapid growth of a completely new product category such as home lifts within the mobility, or indeed other traditional manufacturing industry, was almost unheard of.

“Stiltz produces a product that people want and felt empowered by, but what also attracted me to the company was the visionary individuals who make up the company’s leadership team. The values and energy of the business resonated with me and I was convinced I had found the right environment to grow with professionally.”

“The design has evolved significantly since the introduction of the first generation of home lifts. I expect them to continue to improve incrementally in terms design and functionality, becoming increasingly tailored towards meeting and exceeding individual customer needs and expectations in future. It’s a massively exciting time to be involved in the home lift market!”

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