Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

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Stillz Home Lifts has backed the British Healthcare Trades Association’s call for ‘bed blocking’ to be treated as an emergency and supported its plans for tackling delayed hospital discharges.

‘Bed blockers’ – most of them senior citizens – are otherwise known as patients occupying a hospital bed when they are ready to go home. According to NHS England statistics, bed blocking caused more than 140,000 delayed days across NHS organisations in April, 2018.

Every extra day spent in hospital costs the NHS money, but patients who do not need to be there also have a greater risk of developing an infection, for example, or even start to suffer with bed sores. For those who are frail or suffer from dementia, their conditions can deteriorate in hospital due to muscle wastage and a lack of physical activity.

A review found that in many cases bed blocking was due to a delay in the completion of assessments or the provision of community equipment or adaptations was postponed. Community equipment ranges from simple items such as walking sticks, crutches or walking frames to more complex equipment such as beds, hoists or pressure care equipment.

The BHTA’s recent-released paper, Action on Delayed Transfer of Care, suggests that procurement policies could be improved in order to speed up the delivery of these items within five days and calls for delayed discharges to be treated as ‘emergencies’.

The paper strongly supports an improvement in the integration of services which can lead to better healthcare and outcomes for patients. This can result in crucial cost savings for the NHS which is always under mounting financial pressure.

The findings also suggest tax incentives should be introduced in order to encourage people who are looking towards retirement to buy homes and ‘future proof’ them with adaptations for use in later life.

Stiltz Home Lifts are members of the BHTA and volunteered studio time of their designer to help produce a well-designed, professional document to help out while resources were stretched within BHTA.

Gino Farruggio, its UK Trade Sales Director for Stiltz Home Lifts, who is also Vice Chairman for Stairs and Access at the BHTA, said: “At Stiltz Homelifts, we wholeheartedly support the BHTA’s call for a reduction of bed blocking and agree delayed discharges need to be treated as emergencies.

“It is vital that the patient receive the necessary equipment and care they need to get them back into their homes as soon as possible. This is in the best interests of the patient from a health point of view and takes the financial pressure off the NHS as it will free up another hospital bed.

“In my role at the BHTA, the association has worked very hard on this new paper and we hope that the suggestions we have put forward will ultimately help the NHS find a solution to reducing this ongoing problem of bed blocking in this country.”

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