Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Emma Luddington, RIBA Chartered Architect and accessibility specialist, is now working alongside Stiltz Home Lifts to provide expert insight and guidance on assisted living in the home.

Multi-award winning manufacturer Stiltz and its domestic Duo+ Trio+ home lifts provide safe access between floors for people struggling to use the stairs. As a popular alternative to old fashioned stairlifts,  Stiltz Home Lifts offers safe and comfortable transfer, bringing many well-being and safety benefits. At the same time, the contemporary styling of the products can add value to a property. A home lift ensures homeowners can remain independent, avoid costly building work and enables them to continue to live in the home they love, even if mobility becomes challenging.

Home Accessibility

Stiltz believes in providing clear and objective information so the right decisions can be made when it comes to home accessibility. This is why the decision to work more closely with a specialist in homes for later living, was taken.

Smart Ready Homes

The concept of new homes being ‘smart ready’ and suitable for later life is rapidly gathering pace. Stiltz Home Lifts are delighted to be partnering with Emma Luddington RIBA and her home assessment consultancy, Living Well at Home. Together, they plan to influence trends, support homeowners and assist property developers in understanding how important it is to ensure those who are less mobile are able to continue living in areas where there are a mix of age groups and family types.

Ageing in Place

Endorsing Stiltz Home Lifts, Emma says: “I’m delighted to be working closely with Stiltz so we can help more people age in place. I am pleased to introduce Stiltz Home Lifts to clients as I believe they provide a high quality and stylish asset to any domestic property. The vision of Living Well at Home is to provide adaptations that do not compromise aesthetics, yet offer practical safety and easier living solutions, perfectly reflected by the Stiltz range. Together, we have pledged to help educate everyone with an interest in home accessibility – from those futureproofing houses to homeowners in crisis.”

Inclusive Architecture

Emma Luddington has over 25 years’ broad experience in inclusive architecture, design and project management, strategic planning, policy development, housing governance and regulation. She has served as a built environment expert for the Design Council, non-executive director of Habinteg (accessible homes housing association) and co-chair of the National Register of Access Consultants (NRAC).

Age-Friendly Property Assessments

Emma now provides age-friendly property assessments which highlight suitable adaptations for homeowners, property developers and professionals such as interior designers, other Architects and those working in healthcare.

Ageing Population

Insightful signposting from businesses such as Stiltz is now even more important as the UK is facing a serious shortage of suitable housing. As our population ages, only 9% of homes currently1 have any kind of adaptation for better accessibility. This means safe and comfortable living could be severely under threat in years to come. By 2050, one in four people will be over 652 with a growing number of the population struggling to access upstairs living space. There is a tangible risk to health and safety with the possibility of an even bigger strain on the NHS and social care.

The choice to move to a bungalow will continue to be limited by shortage of stock3 and later living apartment prices will increase with the growth in demand. Stiltz Home Lifts objective is to contribute towards combatting this major problem by supplying quality home lifts and qualified advice, underpinned by the independent endorsement of a well-respected later-living architect.

 

 

  1. Ministry of Housing, Communities & Local Government. 2. Office for National Statistics. 3. Inside Housing.

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