Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Multi-award-winning domestic lifts manufacturer Stiltz Home Lifts has achieved yet another acclaimed accolade by being chosen as Exporter of the Year at the 2019 Lloyds Bank National Business Awards.

Held at the distinguished Grosvenor House Hotel, Park Lane London, on November 12, the Lloyds Bank National Business Awards is a flagship event that recognises and rewards excellence across all sectors within British industry. It is attended by over 1,200 business leaders and influencers who gather to celebrate the achievements of leading enterprises, and following shortlisting and a rigorous Dragon’s Den-type presentation by the directors, Stiltz were in attendance.

At the Gala Black Tie Dinner with guest speaker, astronaut Tim Peake, the outstanding export growth of Stiltz was officially recognised. The steep curve of its year-on-year monetary growth and business expansion firmly eclipsed the achievements of other finalists in the same category.

Established in the UK in 2010, Stiltz Home Lifts has revolutionised access within the home for individuals living with restricted mobility. Its innovative range of contemporary Duo and Trio home lifts are redefining the perception of assistive technology, significantly disrupting the stairlift and traditional through-floor lift market. Stiltz solutions represent a value-add investment to future-proofing properties through an aesthetic solution that ensures self-esteem and independence for owners.

Leadership from a hugely experienced, ambitious and visionary management team has delivered strong return on investment by synergising product excellence with a successful export strategy. From a standing start, Stiltz Home Lifts has achieved a presence in 37 countries worldwide through a combination of strategic partners, distributors and satellite offices. This remarkable achievement, along with establishment of an ultra-efficient manufacturing and supply chain, has all come to fruition within nine years, with further substantial growth on the horizon. Larger manufacturing and R&D facilities continue to be built worldwide as demand intensifies for the Stiltz Home Lifts range.

On receipt of the award, Lachlan Faulkner, Stiltz Co-Founder and Chief Commercial Officer, said: “On behalf of Stiltz I am honoured to receive this award. I thank the judging panel for officially recognising the hard work and dedication of our team which underpins this achievement. Our new breed of product is unlike any other and continues to revolutionise access in the home. The demand for social inclusion, enhanced wellbeing and safety without costly relocation or redevelopment drives our business – hence we fully appreciate our duty of care. The Stiltz team believes in empowering individuals with restricted mobility through worldwide democratisation of home lifts – this latest award underlines our promise to drive change in all corners of the globe.”

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