Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

Professional advice for successful living at home: understanding how an Occupational Therapist can help you

A therapeutic occupation

Living your best life is a phrase very much in fashion right now. Yet what does it actually mean and how exactly, do you achieve it? At Stiltz Homelifts, we encounter many health professionals who all understand the importance of living well, especially in your own home, but it is the Occupational Therapist who can be the key to helping you get everything just right.

An Occupational Therapist, or OT for short, is quite the unsung hero of mobility needs and April is actually OT Awareness Month, so what better time than now to look at what an Occupational Therapist can do for you.

Independence and Well-being
Stuart Barrow is a South Wales-based Occupational Therapist who works closely with Stiltz Homelifts and he explains the role of an OT: “We are here to help people live their best life whenever we are needed. We help people overcome physical challenges their environment presents whether that’s in the home, self-care, productivity, or leisure. It isn’t condition-specific, the focus is firmly on maintaining or regaining independence with a tailored package of help, targeted to suit that person’s needs. So, if stairs are the issue we would consider solutions to overcome this. We want to understand what peoples’ priorities are so we can achieve a positive outcome. Everyone is not the same, so it’s vital to listen.”

Providing Options
This is exactly how Stiltz Homelifts work in partnership with an OT partnership. The role of an OT isn’t specific to those leaving hospital; a private Occupational Therapy consultation can be arranged at any time and can provide a vital professional perspective on needs within the home.

Stuart, like other OTs, regularly works on home adaptations and understands the process well. “Stairs are a significant issue and I’ve often recommended a Stiltz home lift or domestic lift to a client. People don’t always know what’s available and that stairlifts are no longer the only option. Safety is paramount and with a Stiltz domestic lift, you can guarantee not only safe transitions in and out but also secure transportation. A stairlift however takes up a disproportionate amount of space and is a potential hazard for other members of the household who might be using the stairs.”

If you think a Stiltz home lift could be right for you, then an OT can help you look at your home holistically, considering positioning as well as future-proofing by specifying the correct product for the long term. They can also provide a recommendation if a Disabled Facilities Grant is to be submitted. If the grant is awarded, the OT’s consultation fee can be claimed for.

Searching out the Best
April also marks both Parkinson’s and Multiple Sclerosis awareness weeks; both conditions are in the spotlight. Billy Connolly, Michael J Fox and Jeremy Paxman are high-profile Parkinson’s sufferers, and Hollywood actress Selma Blair lives a cool ‘Insta-life’ with MS. All demonstrate it is feasible to live well regardless of mobility status. Taking control and seeking the best advice isn’t just for celebrities, an Occupational Therapist could furnish you with sufficient knowledge to do a lot of good.

At Stiltz Homelifts we are passionate about helping you live your best life; whatever that means to you.

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