Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Stiltz Premier Partner

Reach for the top with Stiltz Homelifts

Stiltz Homelifts manufacture and market a unique product – and this is your opportunity to get in at the top by becoming a Stiltz Premier Partner.

 

You can manage the entire lifecycle of the customer from initial enquiry to installation and beyond, benefit from unique Stiltz marketing and PR programmes, joint advertising campaigns, the option to install one of our homelifts in your store to showcase to customers and many more exciting opportunities.

 

What are you waiting for?

Find out more today!

To learn more about how you can partner with Stiltz, to arrange a visit from one of our team, or to receive information on our range of home lifts and how they can benefit your business, get in touch below.

 

Alister Gur (Northern Region)
alister.gur@stiltz.co.uk
07967 500 104


Joe Bailey
(Southern Region)
joe.bailey@stiltz.co.uk
07956 191 842


Head office:

enquiries@stiltz.co.uk
0330 222 0334

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