Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Nearly 50 per cent of people want the Government to pay for modifications of potentially up to £30,000 or more to make their parents’ home more accessible according to a new survey.

Researchers polled 2,000 adults aged 40 or over and all the people asked were in contact with at least one parent that lives independently at home.

Commissioned by Stiltz Home Lifts, the study revealed that nearly one in two people – a staggering 977 (48 per cent) of respondents – plan to apply for a Disabled Facilities Grant to help keep their elderly mother or father – or both – living independently at home.

A Disabled Facilities Grant may be provided by the local authority to help adapt the home including allowing for improved access to floors and rooms. In fact, the grant can cover anything that ‘contributes towards living a fulfilling and independent long life as long as it shown to improve quality of life’.

The scheme is not only open to homeowners but for those that live in rented accommodation too as tenants can apply through their landlords. The Disabled Facilities Grant offers a maximum of £30,000 but this figure can be topped up by local authorities for help with other home improvement projects for eligible residents.

A mere 13 per cent (274) of respondents said they had no intention of applying for a disability grant, while 37 per cent (749) said they did not know.

Jim Goodwin from Rugby in Warwickshire, successfully secured a Disabled Facilities Grant from Rugby Borough Council to install a Stiltz home lift in his home for his mother, Betty, 95, who could no longer use the stairs. Jim said: “I contacted the council, they came to the house, looked at Mum’s situation and said we would be eligible for a grant. We were delighted.”

Nearly 20 per cent of those questioned said they planned to make adaptations to their parents’ home within the next three years so their mother or father can continue living in the property – while 16 per cent had already made modifications. Only 2 per cent said they did not plan to make any alterations at all.

The research, carried out by, showed 69 per cent agreed that their parent’s desire for independence was the most important thing to them. Around 13 per cent stated their parents wanted to stay at home but make home modifications to make it more accessible.

However, moving to a care home as they are not able to live independently anymore (1 per cent) or move into the family home (2 per cent) were clearly not desirable options. For 2 per cent of those polled said their parents would like to move to a care home but could not afford it.


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