Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

We have opened our own factory for the first time and more than quadrupled our manufacturing and warehouse space.

The decision was made to move our operations and staff, of more than 40 people, to a new 4000m2 facility in China.

It will be the first time that Stiltz Lifts will operate separate production lines for each of its class of products – the Stiltz Duo Lift and Stiltz Trio Wheelchair Lift with a third production line to cater for excess demand of either type of lift.

When we moved to our previous factory in 2013 in China, it was 982m2 in size with no production lines and we employed six people.

But the new Stiltz Lifts factory is split into three levels with manufacturing on the ground floor, electrical and research and development on the second floor and a cafeteria and recreation area on the top floor.

Back in 2015, we had organised a mezzanine and a demountable office for R&D which is now located at the new factory.

The mezzanine has three lifts installed and is used for testing, installation training, and certification. All staff has received training from UL – a worldwide safety consulting and certification company.

The Stiltz Lift has also been tested and approved at the China facility by Liftinstituut – a leading certification organisation for lifts.

The decision to open a Stiltz Lifts factory follows our recent move to a new headquarters in the West Midlands and opening of a new sales office in Leeds.

Our own Director of Operations in China, James Gillespie says the opening of the new factory is a ‘big step’ for us. He said: “It’s the first time that Stiltz Lifts has moved to its own managed and operated manufacturing facility and we are very proud of reaching that milestone.

“The new factory will allow us to meet the demands of our trade partners around the world, while the bigger floor area gives our research and development team the space it requires to test and launch new home lift products in the future.”

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