Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

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We have opened our own factory for the first time and more than quadrupled our manufacturing and warehouse space.

The decision was made to move our operations and staff, of more than 40 people, to a new 4000m2 facility in China.

It will be the first time that Stiltz Lifts will operate separate production lines for each of its class of products – the Stiltz Duo Lift and Stiltz Trio Wheelchair Lift with a third production line to cater for excess demand of either type of lift.

When we moved to our previous factory in 2013 in China, it was 982m2 in size with no production lines and we employed six people.

But the new Stiltz Lifts factory is split into three levels with manufacturing on the ground floor, electrical and research and development on the second floor and a cafeteria and recreation area on the top floor.

Back in 2015, we had organised a mezzanine and a demountable office for R&D which is now located at the new factory.

The mezzanine has three lifts installed and is used for testing, installation training, and certification. All staff has received training from UL – a worldwide safety consulting and certification company.

The Stiltz Lift has also been tested and approved at the China facility by Liftinstituut – a leading certification organisation for lifts.

The decision to open a Stiltz Lifts factory follows our recent move to a new headquarters in the West Midlands and opening of a new sales office in Leeds.

Our own Director of Operations in China, James Gillespie says the opening of the new factory is a ‘big step’ for us. He said: “It’s the first time that Stiltz Lifts has moved to its own managed and operated manufacturing facility and we are very proud of reaching that milestone.

“The new factory will allow us to meet the demands of our trade partners around the world, while the bigger floor area gives our research and development team the space it requires to test and launch new home lift products in the future.”

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