Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Our partners across the pond at Stiltz USA showed with a recent installation that there really are no limits to what you can achieve with a Stiltz Lift after one of their customers turned the Vista into a British red telephone box!

Mr and Mrs Lydic, from Somerset in Pennsylvania, wanted to buy a home lift for practical purposes as it suited their lifestyle due to the regular trips to the upstairs – and, thinking ahead, thought it would be good to get one installed now in readiness for use in later life.

A domestic lift would also be very helpful for their older friends who often required assistance getting up the Lydic’s stairs and carry luggage and other items.

But the couple wanted to make the lift as fun as possible and make it a statement when visitors came to their home – so as a lover of many things British – they decided that changing the lift so it looked like an iconic British telephone box would look brilliant!

With hydraulic elevators proving expensive and too many structural changes to their home needed to install a home lift, the Stiltz Lift, which is a totally unique non-hydraulic lift, was just perfect for the Lydic’s as it could be fitted almost anywhere in their home.

Powered by an electric motor system that sits on top of the lift, the home lift requires no load bearing walls as it travels via dual rails in the floor. With the benefit of a clear car body made from structural polycarbonate sheet, that is only included with the Vista model, the couple then set about turning it into a phone box.

From the internet, they purchased construction plans for the iconic K2 British pillar box red telephone box which the Lydic’s had made out of wood, minus the door, to go around the outside of the Stiltz Lift. They also added a wireless phone-jack for the cab telephone and covered the space between floors with white sheet metal to cover the exposed rafters.

Mr Lydic said: “Hydraulic elevators are hard to retro-fit to an existing house.  But for a Stiltz Elevator all that was needed was a hole in the floor (1040mm wide and 740mm depth) between the first and second floors and it didn’t have the disadvantages of the hydraulics.

“It also made creative enhancement of the cab more possible for us to turn it into a British red telephone box which adds a presentational uniqueness to our elevator. It really has exceeded our expectations, the installation went very well and we’re extremely satisfied.”

So the question is – what will you turn your Stiltz Lift into?!

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