Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Home lifts specialist Stiltz Lifts launched in New Zealand in style this month by advertising in England’s Second Test cricket clash against the Black Caps.

The domestic lift manufacturer put itself in the sporting spotlight by promoting its brand on the pitch-side hoardings in the game at the Hagley Oval in Christchurch.

Stiltz Lifts co-founder Lachlan Faulkner said it helped Stiltz Lifts raise the profile and increase awareness of the company to both the UK and New Zealand viewing public and millions of television viewers internationally.

The match was broadcast around the world and finished in a dramatic draw as New Zealand, nicknamed the Black Caps, claimed a 1-0 series victory over England which included returning star batsman Ben Stokes. It was the first time the Kiwis had claimed a first series victory at home over England since 1983-84.

Mr. Faulkner said Stiltz Lifts decided to expand to New Zealand after successful launches in other English-speaking countries including the USA, Canada, Australia and the Republic of Ireland.

In February, the business was ranked as one of Britain’s fastest growing SME exporters for the second consecutive year after being listed as 10th in the Sunday Times Lloyds SME Export Track 100. The report ranks small and medium-sized (SME) enterprises with the fastest-growing international sales over the past two years.

Mr. Faulkner said: “We at Stiltz Lifts love cricket and both the England and New Zealand public do too so advertising at the Second Test was the perfect way to launch our brand in New Zealand.

“It is the first time Stiltz Lifts has advertised at such a major sporting event as a Test match but it was a fantastic opportunity for us to get our name out there to the England and New Zealand viewing public.

“As it turned out it was a nail-biting match as New Zealand came close to throwing it away but they held their nerve which meant TV viewers would have been glued to their TV sets I’m sure. We will certainly be looking to do more advertising at the cricket as it’s such great exposure for us.

“Stiltz Lifts has enjoyed an impressive number of sales in North America, Australia and Ireland and adding New Zealand to our list of countries is another piece of the global puzzle completed.”

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