Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

A home is a lot more than just a building. The longer we live somewhere, the more it becomes a place filled with precious family memories and experiences, making it significantly harder to move on – should it not be possible to continue living there in later life.

However, with advancements in accessibility products for residential use continuing to improve, when moving between floors becomes challenging you can adjust your family home to manage these challenges, instead of uprooting and relocating.

Here are some points to consider to ensure your home is future-proofed;

Energy: Replacing outdated appliances and using more energy efficient models means your utility bills will benefit in the long term.

Technology: The continued growth of ‘Smart Home’ technology means you can now control lighting, heating and other electronic systems throughout the home using your mobile phone. Which will help to combat some of the challenges of limited mobility.

Accessibility: If your property has multiple floors, you may have to consider how you will move between levels when stairs become problematic. By installing a product such as a Stiltz Home Lift, you can eliminate that concern without it affecting the appearance of your home.

Planning Ahead: An essential part of future-proofing your family home, is making these changes before it becomes a necessity rather than waiting until it’s too late.

By waiting until the changes are essential to your independence you may end up with higher costs for faster delivery or having the additional stress of finding temporary housing whilst the work is taking place.
By thinking ahead and having the important changes made, you can rest easy in the knowledge that your home is prepared for the future.

To read more about the Stiltz Home Lifts range, just request a free brochure.

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