Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Disability can be extremely testing. Not only are there physical restrictions to those who are disabled, the cost of living can be extremely high. Many may have considered a home lift but thought it out of their price range.

However some people may not be aware that a Disabled Facilities Grant can be given by local authorities to help adapt a home to make it suitable for a disabled person – and this includes for domestic lifts. Anything that can help a disabled person live a fulfilling and independent life can be covered with a disability grant, as long as the work is necessary for quality of life.

Products such as home lifts vastly improve the quality of life for disabled people as they can transport them from floor to floor without the trouble of using the stairs. For many people, using the stairs is simply impossible, so a domestic lift may be absolutely necessary for them to continue living in their homes.

To receive a Disabled Facilities Grant, the applicant must go through their local authority that will provide the money required for the work. Homeowners can apply personally, but even those who live in rented accommodation can apply for a grant through their landlords. The local authority in question will have a list of workmen who can help install a home lift although at Stiltz, for example, all the building work can be arranged.

To apply for a Disabled Facilities Grant simply visit: https://www.gov.uk/apply-disabled-facilities-grant and enter your UK postcode. This should provide you with the relevant council’s contact details and a link to their website for more information.

A Disabled Facilities Grant offers a maximum of £30,000 but this figure can be topped up by local authorities for help with other home improvement projects.

Stiltz’s home lifts start from £9,990 (exc VAT) so the grant could easily cover the costs. Find out today if you are eligible for a Disabled Facilities Grant, you may be surprised.

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