Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Everyone is familiar with the concept of having a stairlift in the home (for those that struggle with mobility, whether through a disability, old age or illness) but not so many people are familiar with the concept of home lifts (sometimes referred to as domestic lifts).

Indeed, most people would wonder what on earth had happened were they to visit a relative or a friend only to find a ‘proper’ lift in the hallway or corner of the living room – you’d be forgiven for wondering whether the upstairs had been turned into some sort of business premises.

But, in actual fact, home lifts have been around for quite some time and are fast becoming the favoured alternative to the more commonplace stairlift and here are five reasons why.

1) A standard home lift is far more reliable than a stairlift which can often breakdown, leaving users potentially ‘trapped’ upstairs or confined to the downstairs until the problem is fixed.

2) Stairlifts may ostensibly seem like the cheapest option, initially, but the ongoing cost of repairs and maintenance servicing means that, in the long run, it is far more cost effective to purchase a domestic lift.

3) The lifts do not take up an abundance of space or spoil the aesthetic of the home like a stairlift can. Home lifts and elevators can be fitted with an integrated curtain that simply slides over, making the lift seem like a windowed area.

4) Home lifts are far faster when compared to stairlifts which sometimes seem to take a lifetime to get up or down the stairs. A through-floor lift is capable of taking one passenger up to one floor in under 30 seconds.

5) Domestic lifts also allow for more than one person to travel at one time, meaning that unlike a stairlift, no one person needs to be left at the bottom or top of the stairs while the other one uses the lift.

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