Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Stiltz Home Lifts will be demonstrating the many health and socio-economic benefits of our range of through floor home lifts at the Occupational Therapy Show later this month. (Stand C50, November 27-28, NEC, Birmingham).

The OT Show is a well-attended event for healthcare professionals seeking adaptive equipment, specialist services and CPD education. Our Stiltz through floor lifts for domestic situations are well-respected amongst healthcare professionals thanks to proven design, performance and safety.

On stand C50, we will provide educational material which highlights how greater accessibility in the home can improve physical and mental well-being. Many older and disabled people rely on assistance from relatives and carers to access upstairs – resulting in multiple self-esteem and practical issues. Increased falls and injury along with subsequent medical intervention is an escalating problem for many individuals forced to use stairs in an unsafe manner.

By prescribing an appropriate through-floor domestic lift, therapists can enhance the occupational performance of their clients whilst reducing strain on carers and the social care system. Clients can avoid costly home conversions or relocation to expensive residential care, so sustainable independence is an achievable outcome. The lack of affordable bungalows across the UK is exacerbating the issue with limited property choices for downsizing.

With installation of an attractive through floor lift, property value is enhanced and future proofed accessibility is assured without the negative connotations associated with stairlifts. Our pioneering two-person Duo through floor lift and Trio through floor wheelchair lift solutions will be available for trials at the NEC – they are unlike any other. Straightforward to install, quiet and intuitive, requiring no complex electrical connections…. client benefits are impressive and all supported by diligent care.

Our Stiltz trusted assessors work closely with Occupational Therapists to ensure individual client needs are always achieved. Evidence of these successful outcomes will be available alongside DFG funding guidance for through floor lifts for homes – supported by eye-catching ‘Stiltz walkers’ around the show.

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