Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

One of the many benefits of owning a domestic lift such as the Stiltz Lift is that it is fantastic for carrying items upstairs.

This includes boxes, deliveries and other heavy objects. A home lift is also useful for lifting awkward items such as vacuum cleaners, laundry or anything else you need an extra pairs of hands for.

As an optional extra, customers can choose to include a fold down seat in their domestic lift. This means that things can be placed on the chair so they do not need to bend down to lift the objects off once the home lift has taken them to the upstairs of their home.

With a stairlift, for example, this type of device can only be used for lifting the user up and down the stairs and any other small items that the person can carry on their lap with them such as a handbag. Therefore, as well as a domestic lift providing a simple way of getting between floors, it is also a great asset for moving objects up and down stairs.

The Stiltz Lift includes two remote controls as standard to lift the objects between floors.  This is especially useful for users who are have mobility issues, are unable to carry large heavy items up and down stairs, or have back problems.

Indeed with Back Care Awareness Week in full flow this week, this is very relevant as according to recent research painful back and neck ache affects as many as four out of five people in the UK. That is a rise of more than 10 per cent in one year.

Back Care Awareness Week is a week-long event organised by Backcare, the charity for healthier backs, of which the aim is to raise awareness about the problems back pain can cause, as well as prevention and treatments.

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