Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Successful manufacturer Stiltz Home Lifts has achieved yet another business accolade; once again gaining ranking in the 24th annual Sunday Times Virgin Atlantic Fast Track 100.

Fast Track 100

Fast Track is a research company that compiles a list of the UK’s top-performing private companies from rankings in The Sunday Times. Stiltz continual growth and success mean the company has been officially recognised in its top 100. This accolade is further achievement that adds to the Stiltz award portfolio, currently including the prestigious Queen’s Award for Enterprise in the category of International Trade (2020), Lloyds Bank Business Exporter of the Year (2019) and two consecutive rankings in the Financial Times FT1000 list.

Growth of Stiltz Home Lifts

Despite challenging conditions, Stiltz has maintained strong performance with continued business growth of an impressive 41% since 2017 whilst expanding its now-global team to over 200. To accommodate this accelerated expansion, the dynamic home lift manufacturer has recently relocated to a brand new international head office in the West Midlands as well as relocating their southern base in Wokingham to large character offices and taking additional space in their Guiseley office complex. The flagship 36,000 sqft HQ premises were custom-built to accommodate the Training Centre of Excellence, customer services, state-of-the-art R&D, extensive warehousing and a customer showroom where visitors will be able to come and experience the homelifts for themselves.

Healthy Expansion of Stiltz Home Lifts

With all areas of the business demonstrating healthy expansion, this Fast Track award officially recognises the indisputable drive and upward thrust of the business. The company has seen growth of the Duo+ and Trio+ home lifts.

Continued Commitment of Our Team

Lachlan Faulkner, Stiltz Co-Founder and Chief Commercial Officer enthused: “We are once again delighted to be ranked in the Sunday Times Virgin Atlantic Fast Track 100. Personally, I would like to take this opportunity to thank every member of our team for their continued commitment and passion in delivering quality, life-enhancing homelifts across the world – especially so during 2020. For our customers to be able to live safely at home is more important than ever at the moment, and this need will only increase as more people become aware of the benefits of owning a Stiltz Home Lift.”

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