Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Stiltz Home Lifts is delighted to announce that Belvidere Lifts has become its latest Premier Partner.

The Shropshire lift company, which was founded in 2002, has gained the highest level in the company’s three-tier dealer programme after installing their first domestic lift in a 17th century home.

Customer Maurice Allen was having to ‘crawl’ up the stairs every night to reach his bedroom after a spinal condition he had been suffering with for the last decade, became progressively worse. The 81-year-old has a prolapsed disc which causes lower back pain and muscle weakness in the lower body and he uses crutches and an electric wheelchair to get around.

Maurice and his wife, Christine, have been living in the two-bedroom Grade-II listed cottage they share together since 1989 and the property is more than 300 years old. The house, however, had a very narrow turning spiral staircase and a traditional stairlift would not fit. The customer said the Stiltz Home Lift had ‘improved his quality of life immeasurably’ and ‘had enabled him to get his independence back’. The full Maurice Allen customer story is available to view here.

Gino Farruggio, UK Trade Sales Director for Stiltz Home Lifts, said: “We are delighted to welcome Belvidere Lifts as a Stiltz Home Lifts Premier Partner. They carried out all the required training and have now successfully installed their first Stiltz Home Lift which is fantastic news.

“The team at Belvidere Lifts are very ambitious and they recognised that now is a great time to partner with Stiltz Home Lifts and reap the rewards of being a pioneer in the growth of the home lift market in this country.”

Stiltz Home Lifts offer three ways to partner with the company. Firstly a business can become a Referral Partner and receive a commission of up to £1,000 when it passes on an enquiry to the Stiltz sales team which results in a successful sale and installation.

Dealers can also move up to Affiliate Partner status where they have the opportunity to complete the sale with their customer. Finally, a dealer can become a Premier Partner which enables them to take control of the purchase process from marketing to sales to installation. This can be achieved by completing a free training course at the Stiltz Home Lifts HQ in Kingswinford, West Midlands.

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