Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Stiltz Home Lifts saw its sales grow by 86 per cent to more than £11million in 2018 making it one of the fastest-growing SME exporters in Britain.

The domestic lifts manufacturer was listed in the fifth annual Sunday Times Lloyds SME Export Track 100 for an impressive third successive year in 34th position after the company was ranked seventh in 2016 and tenth in 2017.

The SME Export Track ranks the top 100 small and medium-sized private companies with the fastest-growing international sales over the last two years. The business was also the eighth highest-ranking business in the Midlands region.

Stiltz Home Lifts has installed its innovative range of domestic lifts in more than 30 countries which has helped increase export sales from £6.2m in 2017 to £11.1m in 2018, accounting for more than half of its total £19m revenue. The home lift specialist, founded in 2010, now employs around 190 staff.

Europe continues to be an important export market for Stiltz Home Lifts with strong international sales in northern Europe, and new distributors have recently been set up in a number of Mediterranean countries. However, the company has also driven further international expansion with approved partners now established in New Zealand, on the African continent, the Middle East and Far East in the past 12 months.

Stiltz Home Lifts chairman Mike Lord said: “We are once again delighted to be ranked as one Britain’s fastest-growing SME exporters. British businesses are, of course, cautious about Brexit but this has not stopped us continuing to make Europe a big part of our export sales strategy as Stiltz clearly need to have a presence there.

“Sales of our products increased in Europe again and we now have our sights set on Southern Europe with dedicated on-the-ground business development in that territory. We have also targeted markets outside of Europe, in Asia and Africa, and we expect these markets to continue to grow significantly. Our Export Sales Manager Magda Starzak was a key appointee for Stiltz at the end of 2018, and is helping us achieve this objective.

“Our total sales demonstrates a huge demand for our unique range of home lifts around the world as more and more people become aware of how our products can improve homeowners’ lives. At Stiltz, our aim is to ‘democratise’ home lifts by making them accessible to all and we will continue to explore other countries in order to extend our global reach further.”

Jonathan Quin, CEO and co-founder at WorldFirst, the title sponsor, said: “At WorldFirst we’d like to be the first to congratulate all the businesses that feature on this year’s top 100. International markets present tremendous opportunities for UK businesses and the rewards of being a successful exporter are clear from the growth demonstrated by all the businesses here. That said, there are challenges and risks too and so we should also recognise the brave and committed leadership that has got them to this point.”

Liam Fox, Secretary of State for International Trade, said: “SMEs are fundamental to achieving our target of increasing exports as a percentage of GDP to 35 per cent, so it is vital we give them the recognition they deserve. The exporters listed in this year’s SME Export Track 100 are pioneers whose example should be followed by ambitious businesses across the UK.”

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