Stiltz Home Lifts has been awarded Which? Trusted Trader status highlighting its commitment to providing first-rate customer service.
The lift manufacturer was inspected and assessed by the UK’s largest independent consumer organisation last month.
Which?, a registered charity, has been testing products and services for nearly 60 years and its Trusted Traders endorsement scheme is designed to help consumers find reliable traders and give businesses the recognition they deserve.
Stiltz Home Lifts was eligible to join the scheme after passing a series of checks carried out by Which? Trusted Trader officers who conducted face-to-face interviews, checked customer references, carried a thorough examination of its business procedures and obtained credit reports to assess the financial health of the company.
Gino Farruggio, UK Trade Sales Director for Stiltz Home Lifts, believes the endorsement will provide consumers with extra peace of mind as it has been recognised as a reputable and trustworthy business which has successfully passed a rigorous assessment by an independent organisation.
Mr Farruggio said: “Stiltz Homelifts are thrilled to have received this endorsement from Which? as it means consumers can be confident that they will receive outstanding customer service from us. Gaining Trusted Trader status is extremely coveted and only one in four companies obtain it so we are very proud to have passed all the checks.
“Providing the best customer service possible is the very ethos of our business and our homelifts are designed to immediately improve people’s lives. This endorsement also gives our trade partners even more confidence that they are working with a company that really cares about its customers. We look forward to continuing to demonstrate our customer service credentials.”