Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

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Last month it was National Arthritis Week – an event by charity Arthritis Research UK, aimed at raising awareness about the condition.

Arthritis is reported to be one of the biggest causes of pain and disability in the United Kingdom and around 10 million people are said to be living in discomfort with it every day. It affects mostly the elderly but, also people of all ages, causing difficulty when standing, walking or lifting.

The aim of Arthritis Research UK’s event this year was to highlight how painful it can be for people with the condition and encourage sufferers to share their stories on its website.

Through their website and social media, the charity launched its new ‘Share your day, Shape our future’ campaign, to help guide the research it will fund in 2016 and it proved to be very popular.

As part of National Arthritis Week, we were able to share stories, via Twitter and Facebook of two Stiltz customers suffering with arthritis who spoke about how a Stiltz domestic lift had improved their lives.

The first story involved a husband talking about how, with his help, it was taking up to half an hour for his wife to climb their stairs due to rheumatoid arthritis of her knee. He spoke about how since the couple had had the home lift installed it had ‘transformed their lives’.

The second story we shared was told through the eyes of our customer’s daughter who was extremely pleased with how quickly the Stiltz domestic lift could be installed and the lack of disruption it caused. This meant her mother’s quality of life, so affected by her arthritis, could be instantly improved.

Here at Stiltz, we recognise that there are many reasons why users may need a home lift, and we hope by sharing our customers’ stories about arthritis during National Arthritis Week that it has meant that other sufferers have become aware of the many options out there (a home lift being just one of them), that can make their day-to-day lives much more comfortable.

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