Stiltz Home Lifts has been awarded Which? Trusted Trader status highlighting its commitment to providing first-rate customer service.
The lift manufacturer was inspected and assessed by the UK’s largest independent consumer organisation last month.
Which?, a registered charity, has been testing products and services for nearly 60 years and its Trusted Traders endorsement scheme is designed to help consumers find reliable traders and give businesses the recognition they deserve.
Stiltz Home Lifts was eligible to join the scheme after passing a series of checks carried out by Which? Trusted Trader officers who conducted face-to-face interviews, checked customer references, carried a thorough examination of its business procedures and obtained credit reports to assess the financial health of the company.
Gino Farruggio, UK Trade Sales Director for Stiltz Home Lifts, believes the endorsement will provide consumers with extra peace of mind as it has been recognised as a reputable and trustworthy business which has successfully passed a rigorous assessment by an independent organisation.
Mr Farruggio said: “Stiltz Homelifts are thrilled to have received this endorsement from Which? as it means consumers can be confident that they will receive outstanding customer service from us. Gaining Trusted Trader status is extremely coveted and only one in four companies obtain it so we are very proud to have passed all the checks.
“Providing the best customer service possible is the very ethos of our business and our homelifts are designed to immediately improve people’s lives. This endorsement also gives our trade partners even more confidence that they are working with a company that really cares about its customers. We look forward to continuing to demonstrate our customer service credentials.”
Easy to arrange lots of information, No problems with fitting, payment taken in stages, last payment when job was completed. Everyone was friendly from start to finish.
My experience with Stiltz Homelifts. Just over a month ago, I had my Stiltz lift installed and I am so pleased with it. The workmen that came and fitted it were very professional and knew what they were doing. They were so professional I would not hesitate to recommend Stiltz lifts to anybody.
Great looking product, knowledgeable sales people, fitters work clean quickly and polite. Definitely recommend.
Great stylist lift, had for six months without a hitch. Installed by company staff not subcontractors. Cannot fault the lift, buying experience, installation, service. Good company ethos and made in UK.
From the very beginning with the initial construction to the finished product. I have never seen such polite men with an equal work ethic. They cleaned as they went each day. The pets were never in harm. The finished product is awesome. Couldn’t be more pleased
Excellent from beginning to end – and beyond.
Everybody we dealt with at Stiltz was very helpful and efficient, from the initial meeting with Nick Sale, the sales rep, thorough technical inspection, the builders, installers, plumber, electrician, and excellent follow up service and attention. My husband’s life is transformed and mine is much easier. Thank you Stiltz.
Elegant lift, promptly installed by careful and tidy fitters who removed their rubbish the following day. A fair price and an envied addition to our home.
I have been astounded and gratified by the levels of service we have received from every member of the Stiltz teams we have dealt with. A superb lift with exceptional service!
An excellent company from the first contact to the completed project. All personnel were friendly and very polite but stayed extremely professional throughout. Having been in the construction industry for over 40 years I was aware the preparation work was carried out to a high standard by the best of trades people. The lift itself can not be faulted both the operation and aesthetics.
The service was better than 1st class. It was excellent in every way. We could not be more pleased with everything Stiltz applied it’s self to in any way. We would award 6 stars at the very least.
Home lifts are a modern alternative to stairlifts, offering reliability, speed, capacity, and seamless aesthetic integration for a stylish and efficient solution.
Stiltz home lifts ensure safety with battery backups, obstruction sensors, self-closing doors, weight limit sensors, and ‘hold to run’ controls for a secure user experience.
Stiltz home lifts feature a battery backup for safe descents during power cuts, with an optional UPS for multiple trips during outages.
