Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

As well as helping people with mobility problems, a lift for the home can also have another benefit – it can add value to your property if you choose to sell it in the future.

Indeed such is the increase in the number of domestic lifts being installed in houses worldwide these days that people searching for a new home may unexpectedly find a lift in a house that an estate agent takes them to visit.

It is, of course, possible to take your Stiltz Home Lift with you if you decide to move house, as the lift can be ‘uninstalled’ and ‘reinstalled’ in your new property. As all of the lifts in the Stiltz Home Lifts range use a simple and easy structure including a unique dual rail system with no load bearing walls required – the lift can be taken apart by a Stiltz home lift specialist in around two hours.

Yet if you decide to leave the home lift in the property then you could potentially expect to receive a return of around half of your outlay for the lift when you come to sell your property.

This could be because the homebuyer might have a pre-existing mobility problem and is looking for a solution or has a family relative who is finding that the stairs are becoming too much.  A ‘built-in’ home lift, therefore, could be an attractive proposition. Also if a stairlift is being used in either case at the previous property, that may no longer now be needed and could be sold on.

Alternatively, a homebuyer may just be searching for something innovative and special in their home, and a through floor lift can be a wonderful addition to any house. The Vista, for example, has a very futuristic feel to it and is minimalist and sophisticated. The Stiltz Duo and Vista home lifts have the smallest footprint of any residential lifts on the market.

But no matter what the reason is for having a home lift installed in your home, you can be sure that the property will be worth more when you come to sell it than it was before.

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