Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

Following on from last month’s entry on our Lifts Blog where we described and uploaded images of what a Stiltz Home Lift could look like in your home from the upstairs, we thought it would be a good idea this month to go into more detail and show what it looks like from the downstairs.

Once again, we have used a recent lift installation we carried out in Surrey to help us answer this question. As you can see from Image A, this is a fine example of how a Stiltz through-floor lift can fit nice and snug in the corner of a living room, in this case, in this delightful Leatherhead home.

This is also shows the minimal amount of floor space a Stiltz lift takes up – it has the smallest footprint of any residential lift in the UK lifts market of just 0.62m2.

If you have a plotter computer printer and wish to print out a copy of the full size footprint document it fits easily on to one A0 sheet which measures 1m squared.

Looking back at Image A, we can see that no load bearing walls are required for a Stiltz lift as the lift uses a dual rail system. The rails, fitted on triangular plates, can be seen more clearly in isolation in Image B when the lift is upstairs and stationary. This is a completely self-supporting structure with the weight of it carried in compression through the rails into the floor of the home.

With no hydraulics or load bearing walls, as previously mentioned, it means Stiltz’s range of domestic lifts offer unrivalled flexibility and can be fitted almost anywhere in the home. It is very unlikely that you would not be able to have one of these lifts installed at your house.

We offer no obligation site surveys, demonstrations and quotations with the lead time for a Stiltz lift between 6-10 weeks. A standard installation can be completed in just one day and all building work can be managed by us or a supplier of your choice.

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