Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

We are delighted to announce we have doubled the size of our sales staff in the North and moved the Stiltz Lifts operations to a new base in West Yorkshire.

In January, 2015, we decided to open a Northern Office in Leeds city centre in order to place ourselves in a strategically important part of the country.

Since then, Stiltz Lifts has opened a new 15,000-square foot central Midlands Office in Kingswinford, West Midlands which acts as our headquarters and main home lift assembly and warehouse. We also have a Southern Office in Wokingham, Berkshire.

Our decision to double the sales team at the Northern Office from seven to 14 and move to larger premises in Guiseley, on the edge of the Yorkshire Dales, follows rapid growth within the last two years.

Stiltz Lifts has also recently launched Lifton – a new and inspiring premium home lift brand – and sales consultants have been brought in to provide additional sales support for this exciting new product.

Our Northern Office continues to be headed up by industry specialist Michael Loftus, who has more than 20 years of experience in the mobility market.

Stiltz Lifts Director – Commercial, Lachlan Faulkner said: “We’re delighted to have expanded our Northern operations.

“The decision to double the sales team at a Northern Office and move to bigger offices is in direct response to the growing demand for our products.”

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