Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

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We are delighted to announce we have doubled the size of our sales staff in the North and moved the Stiltz Lifts operations to a new base in West Yorkshire.

In January, 2015, we decided to open a Northern Office in Leeds city centre in order to place ourselves in a strategically important part of the country.

Since then, Stiltz Lifts has opened a new 15,000-square foot central Midlands Office in Kingswinford, West Midlands which acts as our headquarters and main home lift assembly and warehouse. We also have a Southern Office in Wokingham, Berkshire.

Our decision to double the sales team at the Northern Office from seven to 14 and move to larger premises in Guiseley, on the edge of the Yorkshire Dales, follows rapid growth within the last two years.

Stiltz Lifts has also recently launched Lifton – a new and inspiring premium home lift brand – and sales consultants have been brought in to provide additional sales support for this exciting new product.

Our Northern Office continues to be headed up by industry specialist Michael Loftus, who has more than 20 years of experience in the mobility market.

Stiltz Lifts Director – Commercial, Lachlan Faulkner said: “We’re delighted to have expanded our Northern operations.

“The decision to double the sales team at a Northern Office and move to bigger offices is in direct response to the growing demand for our products.”

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