Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

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Stiltz Lifts has continued its rapid growth by further expanding our North America operations with the launch of a new website in Canada.

The company was founded in the UK in 2010 and opened a USA base in Pennsylvania three years later under the leadership of Mark Blomfield.

Mark has more than 20 years of experience in the home accessibility market and acts as president for Stiltz Home Lifts USA. He is also responsible for operations in Canada which is seeing an increase in demand for domestic lifts.

Stiltz has invested in a new website (www.stiltzliftscanada.com) which has been specifically aimed at the Canadian market. All sales of home lifts in Canada will continue to be delivered direct from the Stiltz USA base.

Mark said: “We are very excited about expanding our dealer sales channel in Canada. We knew we needed to address the growth in sales by providing our existing Canadian partners with a website that was targeted to consumers in the region.

“It is also our objective to appoint more selected partners in Canada which will strengthen our trade network and provide us with full coverage across Canada as we have achieved in the UK and USA.

“We wish to have a trade dealer representing Stiltz in every major city in Canada, however, we are selective about who we partner with as it is paramount that customers receive the highest level of service from them.

“At Stiltz, we offer a unique product which provides end users with a practical, stylish and viable alternative to a stairlift and our trade dealers enjoy selling it. More and more people are looking for a through-floor accessibility solution whether it be because of a mobility issue or to ‘future proof’ their property so demand will only continue to increase for our home lifts.”

 

 

 

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