Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Stiltz Lifts has continued its rapid growth by further expanding our North America operations with the launch of a new website in Canada.

The company was founded in the UK in 2010 and opened a USA base in Pennsylvania three years later under the leadership of Mark Blomfield.

Mark has more than 20 years of experience in the home accessibility market and acts as president for Stiltz Home Lifts USA. He is also responsible for operations in Canada which is seeing an increase in demand for domestic lifts.

Stiltz has invested in a new website (www.stiltzliftscanada.com) which has been specifically aimed at the Canadian market. All sales of home lifts in Canada will continue to be delivered direct from the Stiltz USA base.

Mark said: “We are very excited about expanding our dealer sales channel in Canada. We knew we needed to address the growth in sales by providing our existing Canadian partners with a website that was targeted to consumers in the region.

“It is also our objective to appoint more selected partners in Canada which will strengthen our trade network and provide us with full coverage across Canada as we have achieved in the UK and USA.

“We wish to have a trade dealer representing Stiltz in every major city in Canada, however, we are selective about who we partner with as it is paramount that customers receive the highest level of service from them.

“At Stiltz, we offer a unique product which provides end users with a practical, stylish and viable alternative to a stairlift and our trade dealers enjoy selling it. More and more people are looking for a through-floor accessibility solution whether it be because of a mobility issue or to ‘future proof’ their property so demand will only continue to increase for our home lifts.”

 

 

 

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