Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Domestic lifts manufacturer Stiltz Home Lifts has expanded its marketing department by appointing Lauren Fowles as its new junior brand marketing manager.

Lauren joins the home lift supplier after four years in marketing and branding roles in the construction and technology industries.

She said: “I was attracted to this role at Stiltz Home Lifts after being amazed at how quickly they had grown from four people with a brilliant concept through to the multi-million-pound business it is today, in the space of a mere 10 years. If that wasn’t reason enough, the heartfelt comments from customers on how Stiltz have given them their independence back made becoming part of the Stiltz family a no-brainer!”

Lauren has been recruited by Stiltz Home Lifts to help manage their digital marketing, social media and work on promoting the North American side of the business. She added: “Stiltz are doing so many wonderful things in terms of product development and the relationship they build with their customers and dealers on a global scale – I just want to help them shout about all the brilliant things they’re doing and keep spreading the word.

“There’s honestly so much to love about Stiltz Home Lifts. The culture is amazing, the benefits and processes are employee centric and you feel that not only are you being heard, but you’re also making a direct impact on the business. You can take pride in the fact that the product you’re selling is improving the lives of so many people.”

Stiltz Home Lifts Head of Marketing, Yola Mealing, summarised: “As our business has grown so has our need to support central, dealer and export marketing. I’m very excited about Lauren’s appointment as it will enable me to implement the many marketing initiatives I have planned for the UK and further afield. Having Lauren join the Stiltz marketing department perfectly complements the existing paid search, digital marketing and graphic design colleagues already in the team.”

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