Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

Stiltz Home Lifts has launched a new ‘safety first’ campaign aimed at highlighting the differences between the wide range of through-the-floor lifts on the market.

Gino Farruggio, UK Trade Sales Director of Stiltz Home Lifts, said the domestic lift specialist is keen to raise awareness among trade dealers, consumers, occupational therapists and healthcare professionals that conventional lifts tend to have an upper safety edge which only activates at the point a body part becomes trapped. This traditional type of through-the-floor lift also has open sides which further increases the risk of accidents, whereas with a Stiltz Homelift it can be used standing or perching, rather than having to be seated.

Mr. Farruggio explained that a Stiltz Home Lift immediately stops when the light curtain is breached as it is fully enclosed with no safety edges. This means it provides greater peace of mind to the user. The manufacturer also offers the option of a full height door which further eliminates the potential risk of the user becoming trapped.

Mr. Farruggio said: “We have seen the concept of home lifts massively increase in popularity over the last few years and, as a company, we felt it was time we rolled out a ‘safety first’ campaign which explains the different safety features between the products on the market.

“That way dealers – who may be selling more than one type of home lift – have all the key information they need to make an informed choice about the type of product they want to sell. This will also help their customers to make the right homelift choices too.

“We’re also able to announce to the trade and to OTs, that the Stiltz Trio+ Home Lift wheelchair model, is now BS5900 compliant, and includes a fire seal. While this is not a mandatory requirement, it enables the Trio+ to tick all the boxes required for a local authority Disabled Facilities Grant so those users who desperately need to adapt their homes but do not have the finances, are at last able to access a home lift.”

Through this campaign, Stiltz Home Lifts is also highlighting the different specifications available for each model of lift, such as the technical operating variations, the sizes of lift available, and the power supply options. For example, the range of Stiltz home lifts include the two-person compact Duo+ Home Lift and wheelchair-accessible Trio+ Home Lift.

Mr. Farruggio added: “There are no hydraulics required whereas many conventional lifts still may need a lift pit or shaft constructed and even a separate machine room. The Stiltz travels on unique and discreet self-supporting vertical rails or ‘stilts’ that are positioned on either of the lift.

“It is powered by a quiet motor housed in the roof of the lift car, and plugs straight into the wall using a standard domestic 13 amp power socket plus, there is no ‘noise vibration’, unlike other through-the-floor lifts which need to be bolted into a supporting wall at the back. Added to this, our Duo Home Lift takes up less than a square metre, compared to traditional lifts that typically take up a much larger space.

“All Stiltz lifts also include a telephone system as standard in the very unlikely event of the user experiences issues whilst using the lift. This enables them to immediately dial for help if needed, giving reassurance to relatives and loved ones that the user is safe at all times.”

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