Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

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Call 01943668920

A recent survey performed by Habinteg Housing Association has highlighted the alarming fact that a majority of UK homes are not accessible for wheelchair users, with seven out of 10 wheelchair users stating that it isn’t possible to access all areas of their home.

These statistics call for the design of new builds to be re-evaluated, as only one per cent of all planned works outside of London have been designed with accessibility in mind.

How can we ensure future builds encompass mobility needs?

Bathrooms
Having a wet room/walk in shower within property will not only increase accessibility, but as this design has started to become more popular within the buyer’s market – it can also increase the value of the property

Hallways
When designing the layout of a new build, consider increasing the width of hallways and entry ways to account of a standard wheelchair. This will increase sales opportunities within the disability market without impacting the aesthetic of the home.

Kitchens
As the kitchen installation is normally decided during the purchasing process as an added cost – offering the buyer choices that include lowered units will give those with mobility concerns an option that caters to their requirements.

Stairs
As creating multi-storey homes is a more profitable use of land, having to build both single story and multi-storey homes to achieve different buyer’s needs isn’t cost effective. By giving the option of a home lift installation as an extra during the renovations, you can ensure that multi-storey new builds can be made accessible without investing in an expensive and time-consuming solution.

An added benefit of offering this option during the development stage is the avoidance of further building work expenses and disruption. Should they decide to have a similar solution installed at a later date, they would have to go through the cost and mess of having building work done all over again.

Taking mobility into consideration with future property developments is essential for those with disability, as well as ensuring that these homes are suitable for the aging community. Combating these challenges at the development stage will ensure the future-proofing of UK housing market.

Interested in finding out more about our home lifts?

Request a free brochure.

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