Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

We have continued the rapid expansion of our sales team and recruited experienced mobility market specialist Gino Farruggio.

The ex-engineer is the new UK Trade Sales Manager for Stiltz Lifts and will be responsible for growing the company’s trade network in the United Kingdom.

Gino has more than 15 years of experience in the industry and says his aim is to ensure that there is a Stiltz Lifts partner strategically placed in ‘every major part of the UK’.

He said: “The Stiltz Lift is one of the most exciting products to be introduced to the UK market. The company has an excellent management team and this is a huge opportunity for me to grow the trade side of their business.

“I’ve been brought in to build strong relationships with our existing trade partners and set up new ones. The ultimate objective is to establish a network of partners that are strategically placed in every major part of the UK.”

Gino is familiar with selling stairlifts but says the Stiltz Lift has provided the market with the ideal alternative for this product, which can also be targeted at a younger audience.

He said: “Stiltz has designed a home lift that is innovative, fresh and, unlike a stairlift, does not have any stigma attached to it. Most people who purchase stairlifts are in their seventies or eighties, whereas the average age of a Stiltz customer is 60-65. This is because they are looking ahead to the future, when their mobility may be impaired.

“The Stiltz Lift has been designed to look stylish in the home and it may add value to a property too. Having previously worked in a fast paced growth business and built strong trade relationships I am looking forward to establishing Stiltz Lifts in the UK trade.”

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