Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

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We have continued the rapid expansion of our sales team and recruited experienced mobility market specialist Gino Farruggio.

The ex-engineer is the new UK Trade Sales Manager for Stiltz Lifts and will be responsible for growing the company’s trade network in the United Kingdom.

Gino has more than 15 years of experience in the industry and says his aim is to ensure that there is a Stiltz Lifts partner strategically placed in ‘every major part of the UK’.

He said: “The Stiltz Lift is one of the most exciting products to be introduced to the UK market. The company has an excellent management team and this is a huge opportunity for me to grow the trade side of their business.

“I’ve been brought in to build strong relationships with our existing trade partners and set up new ones. The ultimate objective is to establish a network of partners that are strategically placed in every major part of the UK.”

Gino is familiar with selling stairlifts but says the Stiltz Lift has provided the market with the ideal alternative for this product, which can also be targeted at a younger audience.

He said: “Stiltz has designed a home lift that is innovative, fresh and, unlike a stairlift, does not have any stigma attached to it. Most people who purchase stairlifts are in their seventies or eighties, whereas the average age of a Stiltz customer is 60-65. This is because they are looking ahead to the future, when their mobility may be impaired.

“The Stiltz Lift has been designed to look stylish in the home and it may add value to a property too. Having previously worked in a fast paced growth business and built strong trade relationships I am looking forward to establishing Stiltz Lifts in the UK trade.”

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