The UK’s largest mobility retailer has revealed that its decision to partner with Stiltz Home Lifts is because their products are ‘unlike anything we have been able to offer customers before’.
The first of 34 Ableworld stores – based in Woolston, Southampton – last month officially became a Stiltz Home Lifts Premier Partner after staff completed a free training course at the company’s headquarters in the West Midlands.
The retailer in Portsmouth Road has achieved the highest level in the company’s three-tier partner programme. It means the store can now manage the whole customer journey; from the marketing and sales process through to building work, lift installation and servicing, using their own teams and resources. Ableworld’s other 33 stores have the option to become a Stiltz Home Lifts partner too, whether at Referral, Affiliate or Partner level depending on what suits their business needs.
Steven Newman, Director at Ableworld Southampton, said: “We’re really excited about our new partnership with Stiltz Home Lifts because we are now able to offer our customers a mobility product which is unlike anything we have been able to offer before.
“The home lift market has grown considerably over the last few years and Stiltz are the only through floor lift company we are partnered with at Ableworld. That is because we believe the Stiltz is the highest quality domestic lift available, the most accessible for the user and the most aesthetically pleasing. Home lifts are going to have a big impact on helping people remain in their own homes because stairlifts are not suitable for all users.
“We chose to become Stiltz Home Lifts Premier Partners because we’re keen to do everything in-house and for the customer to have a single point of contact through their ‘journey’ with us. We take care of everything for customers interested in purchasing a Stiltz, including the site survey, the quotation, the installation and the after-service too.”
Ableworld and Stiltz Home Lifts have both Which? Trusted Trader status – an endorsement scheme designed to help consumers find reliable traders and give them peace of mind. Mr. Newman explained: “We’re really pleased that, like us, Stiltz Home Lifts are Which? Trusted Trader partners as it gives the customer that extra reassurance that both the manufacturer and the retailer are backed by the UK’s largest independent consumer organisation.”
The Southampton retailer has become the first store anywhere to have a Stiltz Home Lift demonstration unit installed which enables customers to ‘test drive’ the lift for themselves. Mr. Newman said: “We’re thrilled to become the first ever store to have a fully-functioning Stiltz Home Lift installed in-store and we’ve already had lots of interest from local customers. It’s really important our customers get the opportunity to ‘try before they buy’ and match the product which best suits their needs. It also means OT’s can come in with their client and be reassured that they are recommending the best possible solution to help improve their lives.”
Yola Mealing, Head of Marketing at Stiltz Home Lifts, said: “We’re delighted to support Ableworld in Southampton with brand new point of sale, advertising and joint marketing programmes. Steve and the team are really passionate about our products and have some fantastic ideas. This is the first time we have installed a demonstration unit in a store and it acts as great pilot project for us. We look forward to growing relationships with the rest of the Ableworld retail network.”
Easy to arrange lots of information, No problems with fitting, payment taken in stages, last payment when job was completed. Everyone was friendly from start to finish.
My experience with Stiltz Homelifts. Just over a month ago, I had my Stiltz lift installed and I am so pleased with it. The workmen that came and fitted it were very professional and knew what they were doing. They were so professional I would not hesitate to recommend Stiltz lifts to anybody.
Great looking product, knowledgeable sales people, fitters work clean quickly and polite. Definitely recommend.
Great stylist lift, had for six months without a hitch. Installed by company staff not subcontractors. Cannot fault the lift, buying experience, installation, service. Good company ethos and made in UK.
From the very beginning with the initial construction to the finished product. I have never seen such polite men with an equal work ethic. They cleaned as they went each day. The pets were never in harm. The finished product is awesome. Couldn’t be more pleased
Excellent from beginning to end – and beyond.
Everybody we dealt with at Stiltz was very helpful and efficient, from the initial meeting with Nick Sale, the sales rep, thorough technical inspection, the builders, installers, plumber, electrician, and excellent follow up service and attention. My husband’s life is transformed and mine is much easier. Thank you Stiltz.
Elegant lift, promptly installed by careful and tidy fitters who removed their rubbish the following day. A fair price and an envied addition to our home.
I have been astounded and gratified by the levels of service we have received from every member of the Stiltz teams we have dealt with. A superb lift with exceptional service!
An excellent company from the first contact to the completed project. All personnel were friendly and very polite but stayed extremely professional throughout. Having been in the construction industry for over 40 years I was aware the preparation work was carried out to a high standard by the best of trades people. The lift itself can not be faulted both the operation and aesthetics.
The service was better than 1st class. It was excellent in every way. We could not be more pleased with everything Stiltz applied it’s self to in any way. We would award 6 stars at the very least.
Home lifts are a modern alternative to stairlifts, offering reliability, speed, capacity, and seamless aesthetic integration for a stylish and efficient solution.
Stiltz home lifts ensure safety with battery backups, obstruction sensors, self-closing doors, weight limit sensors, and ‘hold to run’ controls for a secure user experience.
Stiltz home lifts feature a battery backup for safe descents during power cuts, with an optional UPS for multiple trips during outages.
