Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

Following in the footsteps of legendary British astronaut Tim Peake, the UK can be proud of its latest space hero destined for a mission to the International Space Station. However, this time our latest Skywalker has a big difference – four legs instead of two!


Aptly named hound Apollo, beat over 4,000 dog applicants to take the first-ever canine place in the modern era of ESA astronaut training. The selection process included taking tests to assess intelligence, obedience and fitness – 3-year-old Apollo passed all with flying colours. Short-haired Pointer Apollo will be the first dog to reach orbit since 1957 when the legendary Soviet mongrel Laika launched in Sputnik 2.

As part of Apollo’s initial training, he has already got to grips with operating simple controls which will be mission-critical for work onboard the ISS. At the European Astronaut Centre, a through-floor domestic passenger lift from Stiltz Homelifts has been specially installed in one of the astronaut classrooms to teach Apollo self-navigation and decision making. With the ability to ‘lift-off and ‘land’ on his own, the hound is now developing his skills further for experiments in orbit to find out how zero gravity affects animals both physically and cognitively. Training in the Neutral Buoyancy Laboratory at the Johnson Space Center in Texas will be next – in preparation for the first-ever space dog walk.

Yola Mealing, Head of Marketing and spokesperson says: “The Stiltz Directors and staff are all really excited that our home lift product is being used in such a groundbreaking and high-profile project”.

Tim Peake will be remembered for all his amazing achievements in space, including running the London Marathon on the ISS treadmill – however space-pup Apollo will be sure to give him a run for his money!


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