Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback

Call 01943668920

As a proud Commercial Partner of Foundations (the National Body for Home Improvement), Stiltz Trade Sales Director Gino Farruggio presented at the most recent 2020 webinar in April. The webinar included a DFG overview to explain the most recent changes, a presentation from Closomat on Making Numbers Work and Gino’s presentation about how having a Stiltz Home Lift can enable individuals to live more independently and confidently in their own homes. The webinar was attended by local authority representatives such as Grants Officers and Occupational Therapists.

We asked Gino, about the event and what his presentation consisted of: “Firstly, I’d like to commend the Foundations team for this great and informative service they offer. Approximately 300 people accessed the webinar where I explained the Stiltz Home Lifts product and service offering, I was also honoured to share the news of our very recent Queen’s Award for Enterprise: International Trade. Additionally, I provided information on the latest training offering which we can now run as a remote learning opportunity to adapt to the current times”.

Stiltz are delighted to be able to offer virtual Lunch and Learn webinars. These workshops are designed as an alternative to traditional face-to-face meetings whilst this extended period of self-isolating and lockdown continues.

The Lunch and Learn series of workshops from Stiltz Home Lifts provide an opportunity to learn about how older and less mobile clients are able to transfer safely between floors and live a full and independent life in their own home.

The workshops will cover:

  • Assessing a client for a home lift
  • Assessing a property for a home lift
  • Technical overview
  • Home lift vs stairlift
  • Home lift funding channels
  • Question and answer session

Workshops are presented by a Stiltz trusted assessor, a specialist in the field of home lifts and home adaptations. Stiltz work with healthcare professionals on individual client cases and advises on the most suitable home lift product to enable a positive outcome.

Get in touch now on or call 0330 222 0334 to book a Lunch and Learn Workshop Session for your team!

If you didn’t manage to catch the Foundations webinar, you can watch it online here.

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